Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ayush Santoshkumar Patel

Toronto,Ontario

Summary

Results-driven professional with a strong focus on daily operational requirements and forward-thinking strategies. Proven success in coordinating schedules and workflows to meet business demands efficiently. Known for a superior work ethic, resourcefulness, and a positive attitude. Skilled in inventory management, NBO (New Business Opportunities), and managing invoices. Dedicated to improving team performance and achieving organizational goals.

Overview

1
1
year of professional experience

Work History

Shift Lead / Cashier / Team Worker

Wingstop
  • Managed daily operations during assigned shifts, including staff supervision, customer interaction, and inventory control
  • Handled cashier duties with accuracy, including cash management, transaction processing, and managing invoices
  • Assisted in training and coaching new team members, ensuring adherence to company standards
  • Played key role in achieving customer satisfaction, maintaining efficient service delivery, and identifying new business opportunities
  • Oversaw inventory management to ensure stock levels were maintained appropriately, reducing waste and optimizing resources.

IT Help Desk Agent

Seneca College
Toronto, ON
04.2023 - 04.2024
  • Evaluated new tools and technologies for potential adoption within organization's IT infrastructure.
  • Participated in IT projects as needed, contributing valuable insights from user support operations.
  • Improved customer satisfaction by promptly addressing and resolving technical issues.
  • Managed ticketing system effectively, prioritizing urgent requests while maintaining overall response time standards.

Education

Diploma -

Seneca College Of Arts And Humanities
Toronto, Ontario
01.2024

Skills

  • Team Leadership
  • Customer Service Excellence
  • Cash Handling and Invoice Management
  • Conflict Resolution
  • Staff Training & Development
  • POS Systems & Transaction Management
  • Inventory Management
  • Operations Management
  • Workplace Safety
  • Guest service
  • Team motivation
  • Daily workflows

Timeline

IT Help Desk Agent

Seneca College
04.2023 - 04.2024

Shift Lead / Cashier / Team Worker

Wingstop

Diploma -

Seneca College Of Arts And Humanities
Ayush Santoshkumar Patel