Interact with and serve customers, handle transactions, and provide superior customer service through efficient operation of the store.
Recruit, hire and train posiPve, enthusiasPc employees, ensuring excellent customer service. Develop, manage and assign tasks appropriately to ensure the store is clean, adequately stocked, organize and well kept based on Company standards.
• Scheduling meePngs between teams and management
• AssisPng with hiring procedures, performance reviews, and
terminaPons
• Assessing employee morale and working to improve corporate
culture
• Answering quesPons and providing guidance to junior employees • Supervising budget and spending decisions
• Filing reports and documenPng progress
• Handling customer complaints and applying company policy
accordingly