Ayush Kharel
Scarborough,ON
Summary
- Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Mayur Fine Indian Cuisine
05.2021 - Current
- Managed over 50 customer calls per day
- Excellent communication skills, both verbal and written.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Strengthened communication skills through regular interactions with others.
- Self-motivated, with a strong sense of personal responsibility.
Customer Service Team Member
Crust Gourmet Pizza Bar
08.2020 - 04.2021
- Delivered prompt service to prioritize customer needs.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Met customer call guidelines for service levels, handle time and productivity.
Education
DIPLOMA - HOTEL AND RESTAURANT SERVICE MANAGEMENT
Seneca College
GENERAL - MANAGEMENT WITH COMPUTER SCIENCE
Shiksha Sadan
Skills
- Health Codes Understanding
- Calculations and Measurements
- Plates Presentation
- Safe Food Handling Procedures
- Portion Control
- Inventory Management
- Active Listening
Certification
- Food Handler Certificate,
- WHIMS,
- AODA - The Accessibility for Ontarians with Disabilities Act ,
- Valid G2 Drivers License,
- Smart Serve
- LANGUAGES: English, Hindi ,Nepali
Timeline
Customer Service Representative
Mayur Fine Indian Cuisine
05.2021 - Current
Customer Service Team Member
Crust Gourmet Pizza Bar
08.2020 - 04.2021
DIPLOMA - HOTEL AND RESTAURANT SERVICE MANAGEMENT
Seneca College
GENERAL - MANAGEMENT WITH COMPUTER SCIENCE
Shiksha Sadan
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