Summary
Overview
Work History
Education
Skills
Certification
Languages
AVAILABILITY
Timeline
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AYUSH Kalra

Brampton,ON

Summary

As a versatile professional with a Bachelor's in Commerce background, and diverse experience in warehousing, food service, security, and customer service. Skilled in logistics management, problem-solving, and effective communication. Eager to transition into a different role to utilize organizational abilities and ensure efficient operations. Committed to delivering prompt service and contributing to organizational success through streamlined processes.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Warehouse Worker

Amazon Warehouse
09.2023 - Current
  • Efficiently sorted, scanned, and processed incoming packages for accurate and timely order fulfillment.
  • Strictly followed company policies, procedures, and safety guidelines to maintain secure work environment.

Tow Truck Dispatcher

XTREME TOWING
09.2023 - 12.2023
  • Improved response times by effectively prioritizing and dispatching tow truck assignments.
  • Enhanced customer satisfaction by maintaining clear and accurate communication with drivers and clients.
  • Streamlined dispatch operations, implemented GPS tracking system for improved fleet management.

Cashier/Customer Service Representative

Mr. Sub
07.2023 - 09.2023
  • Proficient in crafting delicious and customized subs to meet customer preferences, ensuring exceptional taste and presentation.
  • Skilled in cash handling, including processing transactions accurately and efficiently while maintaining friendly and welcoming demeanor.
  • Capable of managing store operations, overseeing inventory, scheduling shifts, and ensuring clean and organized environment for optimal customer experience.

Security Guard

Securitas
02.2023 - 09.2023
  • Enhanced overall security by conducting thorough patrols and monitoring premises.
  • Reduced incidences of theft by implementing effective access control measures.
  • Maintained safe environment for staff and visitors through proactive surveillance and communication.
  • Responded to emergencies promptly, ensuring safety of all individuals on site.

Customer Service Representative

Eclerx
11.2021 - 06.2022
  • Managed around 10 sites simultaneously and was responsible for resolving customer issues while staying on call.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Education

Ontario Graduate Certificate - Supply Chain Management ERP

Loyalist College
Toronto, ON
05.2025

Bachelor of Commerce -

SD College, Kurukshetra University
Haryana
05.2022

Skills

  • Loading and Unloading
  • Pallet Jacks
  • Cooperative
  • Quality
  • Retail skills
  • Cash Management
  • Basic CRM skills

Certification


  • MS Excel (Udemy)
  • PowerPoint, Word
  • Digital Marketing
  • Ontario Security Guard License
  • First Aid & CPR/AED level C




Languages

LANGUAGE

  • English
  • Hindi
  • Punjabi


AVAILABILITY

Monday to Sunday (Full Time)

Timeline

Warehouse Worker

Amazon Warehouse
09.2023 - Current

Tow Truck Dispatcher

XTREME TOWING
09.2023 - 12.2023

Cashier/Customer Service Representative

Mr. Sub
07.2023 - 09.2023

Security Guard

Securitas
02.2023 - 09.2023

Customer Service Representative

Eclerx
11.2021 - 06.2022

Ontario Graduate Certificate - Supply Chain Management ERP

Loyalist College

Bachelor of Commerce -

SD College, Kurukshetra University

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AYUSH Kalra