Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with 2 years of experience working in busy environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Material Handler/Forklift Operator
Star Plastics Inc
09.2021 - 03.2023
Used hand-held scanners and physical logs to accurately track item movements.
Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
Transported inventory items to appropriate locations.
Kept storage areas organized, clean, and secure to fully protect company assets.
Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
W Hotel
02.2017 - 01.2018
Performed daily inventory for keys and linens and detailed all information in audit reports
Performed nightly updates to room charges and rates
Promoted hotel brand's loyalty program through check-in
Updated customer accounts with add-on room charges, minibar use and room service bills
Explained details regarding property to acclimate patrons to resort environment
Promoted local entertainment and sporting events and offered details to assist patrons
Protected guest valuables with main safe or in individual boxes to maximize security
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process
Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate
Entered customer data into room system and updated information whenever patrons changed rooms
Actively listened to customers' requests, confirming full understanding before addressing concerns.
Education
Post-Baccaleurate Diploma - Hotel And Resort Management
Lambton College of Applied Arts And Technology
Mississauga, ON
12.2022
Skills
Material Handling
Forklift Operation
Incident Reporting
Equipment Safety
Languages
English
Professional Working
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Certification
Forklift license (Counter balance)
Ontario Smart serve certification
Food handler certified
Timeline
Material Handler/Forklift Operator
Star Plastics Inc
09.2021 - 03.2023
W Hotel
02.2017 - 01.2018
Post-Baccaleurate Diploma - Hotel And Resort Management