Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Operations Manager
Ecom logistics
09.2022 - 03.2024
Led hiring, onboarding and training of new hires to fulfill business requirements.
Supervised operations staff and kept employees compliant with company policies and procedures.
Developed and implemented strategies to maximize customer satisfaction.
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Increased profit by streamlining operations.
Grocery Manager
Mourelatos Supermarket
09.2021 - 06.2022
Developed and implemented inventory management procedures, reducing product waste significantly.
Implementation of FIFO
Monitored market trends to adjust product offerings and stay competitive.
Enhanced vendor relationships, ensuring timely delivery and quality products.
Developed employee training programs, leading to improved customer service scores.
Team Lead
Lumenwerx Montreal
07.2020 - 01.2021
Distributed materials, supplies and subassemblies to work areas
Initiated updated drawing package to increase manufacturing productivity
Investigated accidents and injuries, preparing reports on findings.
Managed schedules, accepted time off requests and found coverage for short shifts.
Inventory Supervisor
Goodfood Market
07.2020 - 07.2020
Managed daily and weekly cycle accounts and adjusted inventory records to ensure accuracy
Planned stock quantities according to marketplace demand and sales forecasts
Trained staff on material handling processes to reduce shipping times
Improved efficiency by 95% through supervision of 12 staff working in warehouse.
Managing Director
3Dkik
06.2016 - 06.2019
Optimized productivity, streamlined program efficiency, and boosted profitability
Delivered high level of service to customers in effort to build upon relationships for future
Used 3D software to allow customers to clearly visualize completed projects, creating 'wow effect.' Motivated and encouraged team members to communicate more openly and constructively with each other.