Aysha Santillan
Los Angeles
Summary
Medical Assistant with proven expertise at Florence Medical Center in patient care and EKG administration. Adept at phlebotomy and maintaining HIPAA compliance, while delivering exceptional customer service. Recognized for enhancing patient experiences and ensuring a safe clinical environment through strict adherence to protocols and effective communication skills.
Overview
2
2
years of professional experience
Work History
Medical Assistant
Florence Medical Center
07.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
Retail Sales Associate
CVS
10.2023 - 07.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
Package Handler
Fed Ex Ground
05.2023 - 10.2023
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Used hand-held scanners and physical logs to accurately track item movements.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Removed jams and unblocked conveyor system to maintain flow of goods.
Education
Medical Assistant
United Education Institute
Huntington Park, CA01.2025
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Vital sign monitoring
- Phlebotomy
- Procedure assistance
- Immunization administration
- Specimens collection and processing
- Insurance verification
- Maintaining confidentiality
- Adaptable
- OB/GYN procedures
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant
Florence Medical Center
07.2024 - Current
Retail Sales Associate
CVS
10.2023 - 07.2024
Package Handler
Fed Ex Ground
05.2023 - 10.2023
Medical Assistant
United Education Institute
Similar Profiles
Belen VoBelen Vo
Medical Assistant at Florence Medical CenterMedical Assistant at Florence Medical Center
Janae GeraldJanae Gerald
CANDY STRIPER at Medical University Of South Carolina Health Florence Medical CenterCANDY STRIPER at Medical University Of South Carolina Health Florence Medical Center
Mylene TuckMylene Tuck
Housekeeper at MUSC Florence Medical CenterHousekeeper at MUSC Florence Medical Center
Ava GarciaAva Garcia
Host/Server at Perfect Pear BistroHost/Server at Perfect Pear Bistro
Nzingha JonesNzingha Jones
School Ambassador at Immaculate Heart High SchoolSchool Ambassador at Immaculate Heart High School