Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Aysha Hardie

Airdrie,Alberta

Summary

Reliable and dedicated team member with a strong work ethic and an experienced hand in fostering a positive and efficient work environment. Extensive experience in night shift operations though team leadership. customer service, and organizational task management, enhancing performance and maintaining high work standards with efficiency. Passionate about learning new skills and creating new relationships while seeking opportunities for personal and professional development.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Night Shift Supervisor

Crumbl Cookies
06.2023 - Current
  • Maximized shift productivity and organization by effectively delegating tasks based on individual strengths and skill sets.
  • Maintained high standards of cleanliness throughout facility, ensuring optimal working conditions for all staff.
  • Managed cash closing procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Provided training and support to employees, instructing individuals on standard operating procedures and offering guidance on problem-solving techniques for improved efficiency.
  • Supervised and ensured an attention to detail in product quality while adhering to standardized company procedures to create a positive customer experience
  • Supervised and ensured an attention to detail in product quality while adhering to standardized company procedures to create a positive customer experience:

Hostess

Boston Pizza
05.2019 - 06.2023
  • Demonstrated strong multitasking and organizational skills in a fast paced environment, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation lists simultancously.
  • Greeted customers warmly upon arrival and provided a friendly and warm presence throughout dining experience.
  • Proactively assisted servers during busy times, helping to expedite food delivery and clear tables in an efficient and timely manner.
  • Expertly managed customer experience by minimizing complaints through prompt resolutions of customer concerns.

Education

High School Diploma -

George McDougall High School
Airdrie, AB
05.2023

Skills

  • Supervisory and management experience
  • Excellent customer service
  • Strong communication and Interpersonal skills
  • Fast-paced environment adaptability
  • Time management & multitasking
  • Training and mentoring
  • Closing procedures
  • Effective delegation
  • Problem-solving abilities
  • Quality control and cleanliness

Certification

Food Safety Certification - SafeCheck Advanced Food Safety Certification Program, June 2023-June 2028

Timeline

Night Shift Supervisor

Crumbl Cookies
06.2023 - Current

Hostess

Boston Pizza
05.2019 - 06.2023

High School Diploma -

George McDougall High School
Aysha Hardie