Summary
Overview
Work History
Education
Skills
Languages
Projects
Cover Letter
Timeline
Generic

Aysam Yousif

Ontario,Canada

Summary

IT professional with a Bachelor’s in Computer Science and ongoing Diploma in Network Engineering, expected 2026. Over 17 years of experience in IT support, database management, and office operations. Proficient in network configuration, Linux and Windows administration, and technical troubleshooting. Demonstrated ability in inventory management and scheduling, contributing to efficient office workflows.

Overview

21
21
years of professional experience

Work History

Data Entry & Inventory / Scheduling

CK Mechanical
Windsor, Canada
01.2022 - 01.2025
  • Managed data entry for customer orders, inventory tracking, and scheduling of work tasks.
  • Maintained accurate inventory records and assisted in supply management.
  • Coordinated schedules and workflow to optimize efficiency across the team.
  • Utilized Microsoft Office tools to create reports and track operational metrics.

Printer & Copier Technician

Bookshop Tania
Jordan
01.2017 - 01.2021
  • Maintained and repaired office copiers and printers, ensuring minimal downtime.
  • Performed routine servicing, toner replacements, and software/hardware troubleshooting.
  • Assisted customers with printer setup, configuration, and operation guidance.
  • Coordinated with suppliers for parts replacement and technical support.

IT Technician – Database & Hardware Repair

Self-Employed / Freelance
Iraq
01.2004 - 01.2017
  • Repaired and maintained PCs and laptops, including diagnostics, hardware replacements, software installations, and system upgrades.
  • Installed, configured, and supported databases and office applications for small business clients.
  • Performed data backup and recovery, virus removal, and implemented security measures to protect client systems.
  • Assisted users with troubleshooting network connectivity issues and improving system performance.

Education

Diploma in Network Engineering - IT

Windsor Career College
Ontario, Canada
01.2026

High School Diploma -

High School of Ontario
Canada
01.2024

Bachelor of Computer Science -

AL-Hadbaa University College
Iraq
01.2004

Skills

  • TCP/IP
  • DNS
  • DHCP
  • VLANs
  • Routing & Switching
  • Subnetting
  • Cisco routers/switches
  • Firewalls
  • Wireshark
  • Cabling
  • PC/Laptop hardware repair
  • Copier/printer maintenance
  • Linux (Debian/Ubuntu)
  • Windows Server
  • Active Directory
  • Database support
  • Data entry
  • Inventory management
  • Scheduling
  • Microsoft Office
  • Excel
  • BGP
  • OSPF
  • NAT
  • VPN
  • HTTP/S
  • Bash
  • Python (basic)
  • Hardworking
  • Patient
  • Collaborative
  • Communication
  • Teamwork
  • Organization
  • Attention to detail

Languages

Fluent, Native, Fluent

Projects

Home Lab Setup, Configured Cisco Packet Tracer/GNS3 labs to simulate enterprise network topologies with routing and VLANs. Linux DNS Server, Installed and configured BIND on Debian to manage internal DNS. Network Security, Implemented firewall rules and VPN access for secure remote connections.

Cover Letter

[Date], Hiring Manager, [Company Name], [Company Address], I am writing to express my interest in the Network Engineer position at [Company Name]. With a Bachelor’s in Computer Science from Iraq and a Diploma in Network Engineering from Windsor Career College (expected 06/26), along with my ongoing studies at High School of Ontario (expected 06/24), I bring both academic knowledge and hands-on technical expertise. Over the past 17 years, I have gained diverse experience in IT support, database management, PC/laptop repair, printer/copier maintenance, and office operations across Iraq, Jordan, and Canada. Most recently, I worked at CK Mechanical in Canada (06/22–06/25) managing data entry, inventory, and scheduling tasks, demonstrating my organizational and collaborative skills. I am a hardworking, patient, and collaborative professional who enjoys troubleshooting, problem-solving, and working closely with colleagues to achieve project goals. I am confident that my combination of technical expertise and practical experience makes me a strong candidate for your team. I would welcome the opportunity to contribute to [Company Name]’s IT and network operations and look forward to discussing how I can support your team’s success. Thank you for your time and consideration.

Timeline

Data Entry & Inventory / Scheduling

CK Mechanical
01.2022 - 01.2025

Printer & Copier Technician

Bookshop Tania
01.2017 - 01.2021

IT Technician – Database & Hardware Repair

Self-Employed / Freelance
01.2004 - 01.2017

Diploma in Network Engineering - IT

Windsor Career College

High School Diploma -

High School of Ontario

Bachelor of Computer Science -

AL-Hadbaa University College
Aysam Yousif