AYOUSH BANSAL
Moncton,NB
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
3
3
years of professional experience
Work History
Shipping Loader
Armour Transportation Systems
08.2023 - Current
- Managed inventory levels and maintained accurate records, ensuring optimal stock availability for timely shipping.
- Carried out routine maintenance checks on equipment used in the loading process, ensuring optimal functionality at all times.
- Supported continuous improvement initiatives within the warehouse, identifying opportunities for increased efficiency in shipping processes.
- Loaded shipments according to weight distribution guidelines, maximizing space utilization within transport vehicles.
Customer Service Representative
Sobeys
05.2022 - 08.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Retail Store Associate
Shell Gas Station
08.2021 - 04.2022
- Collaborated with team members to achieve store sales targets consistently.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Education
Bachelor of Business Administration - Business
Seneca College of Applied Arts And Technology
North York, ON08.2022
Skills
- Problem-Solving
- Teamwork and Collaboration
- Customer Assistance
- Cash Handling
- Retail Sales
Languages
English
Full Professional
Hindi
Native or Bilingual
Timeline
Shipping Loader
Armour Transportation Systems
08.2023 - Current
Customer Service Representative
Sobeys
05.2022 - 08.2023
Retail Store Associate
Shell Gas Station
08.2021 - 04.2022
Bachelor of Business Administration - Business
Seneca College of Applied Arts And Technology
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