Ayoub Ait Nasser
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level in position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Console Operator
Forest Products
04.2023 - 10.2023
- Enforced rules, regulations, policies and procedures and responded to emergency situations requiring security assistance.
- Issued security badges and visitor passes to all guests.
- Documented discrepancies, referring discovered issues to supervisor for remediation.
sales call center adviser
Ux Centers
11.2021 - 06.2022
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Responded to customer calls and emails to answer questions about products and services.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Placed outbound customer service or customer satisfaction calls to follow up on issues.
Rh
09.2018 - 10.2018
- Human resources management.
assistant manager
Erlebnis Marokko
11.2017 - 06.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
customer service
07.2017 - 10.2017
- kitchen assistant chef
Education
Qualification - Computer Studies
ESGI
08.2018
1st Year Bachelor - Letter
Mouarabitin
06.2016
Skills
- Training and Development
- Customer Support
- Cash Handling
- Prospecting Skills
- Microsoft Office
- Online Chat
- Accounts Payable and Accounts Receivable
- Data Entry
- E-Mail and Telephone Communication
Timeline
Console Operator
Forest Products
04.2023 - 10.2023
sales call center adviser
Ux Centers
11.2021 - 06.2022
Rh
09.2018 - 10.2018
assistant manager
Erlebnis Marokko
11.2017 - 06.2018
customer service
07.2017 - 10.2017
Qualification - Computer Studies
ESGI
1st Year Bachelor - Letter
Mouarabitin
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