Ayoub Abdellaoui

· Instrumental in working on the customer’s projects e.g., Rogers, Amazon, Bell Futjitsu Allot , Ribbon, etc., as per the tasks given in a safe and professional manner.

• Managed multiple simultaneous projects, demonstrating strong organizational skills and the ability to multitask effectively in high-pressure environments.
• Troubleshot complex telecommunications issues, providing effective solutions that minimized disruptions for customers.
• Managed and prioritized customer service requests to achieve prompt resolution.
• Collaborated with other technicians to troubleshoot and resolve technical issues.
• Installed wiring, cabling and networking hardware on customer premises.

· Handled installation/commissioning of Transport Network and segmentation/cutover in Access Network of customer’s projects.

· Maintained all schedules and tracks activity while updating the Team Lead or the Field Services.

● Support the inspection, installation and maintenance of fibre optics in residential and
commercial buildings
● Measure, analyse and troubleshoot technical nd inspection of existing fibre optics cables
● Identify deficiencies and prepare a plan to fix them
● Prepare and complete required documentation
● Review, interpret and work with various maps, blue prints and testing documents.
● Responsible for training and supervising new hires
● Troubleshooting and analysing basic technical issues as they arise
● Sole responsibility for quality testing and improvement
● Terminate cat5 cables as needed

● Worked effectively in fast-paced environment
● Communicated articulately with diverse clientele on daily basis
● Prepared meats and sauces
● Cleaned all machines and served clients
● Regularly worked independently without need of supervision
● Performed a variety of shifts including evenings, weekends, and days willingly