Ayoola Sarumi
Winnipeg,MB
Summary
PMP certified Project Manager / Solution Architect and Office 365 Expert , able to handle all Information Technology project management and business needs, including budgets, schedules, and stakeholders. Always looking for ways to improve operations and increase team success, resolve problems tactfully, keeping employees and customers satisfied.
Overview
16
16
years of professional experience
Work History
Wintel & Messaging Engineer
Bluechip Technologies Limited
08.2022 - Current
- Led server infrastructure development, quality assurance, staging and production systems.
- Tested software remotely and onsite for server sets to maintain operational readiness.
- Performed network security design and integration duties.
- Spearheaded inventory control measures to replenish and maintain IT equipment.
- Diagnosed and resolved hardware and software issues.
Lead Administrator
Wipro Technologies
11.2017 - 07.2022
- Led Project Team as a Single point of contact for the technical tower in front of the customer management.
- Surveyed customer needs and feedback throughout the development process.
- Drives day-to-day operations and work plan allocation/management.
- Assessed current and future customer needs and priorities by communicating directly with customers and conducting surveys.
- Participated in business meetings with various stakeholders.
- Took corrective actions based on the customer satisfaction surveys.
- Ensured adherence to quality/security standards defined for the engagement and Perform Trend analysis, identify topfew incidents and work with respective teams/individuals to minimize the incidents.
- Developed and maintained operational support documentation for email and associated applications.
- Upheld strict project timetables with careful monitoring and management of team activities
- Created road map, including release schedule and improvement initiatives.
- Managed efficient deployments, handling more than 12 launches and updates each year.
- Develop disaster recovery and business continuity plans in relation to the email and messaging platform.
- Perform root cause analysis of any email and messaging platform issues.
- Work closely with the Storage and Backup team to ensure the backup strategy is in place and expedite restoration of backed-up content when necessary.
- Manage entire Exchange infrastructure over multiple sites.
- Managed project execution to oversee adherence to budget, schedule, and scope.
Senior Technical Instructor
New Horizons Computer Learning Centers
08.2015 - 10.2017
- Administered oral, written, or performance tests to measure progress and to evaluate training effectiveness.
- Trained Corporate Participants on Project Management Professional, Project +, MS Project 2013, Customer Relationship Management(CRM) and IT Service Management. (ITILv3).
- Supervised and monitored students' use of tools and equipment.
- Lead the project team through problem determination and issue resolution as required.
- Managed and coach team leads and their deliverables based on timelines established.
Team Lead
First City Monument Bank
03.2014 - 05.2015
- Supported services for Microsoft-related technologies: Windows Server 2003/2008/2012, Microsoft Exchange Server 2007/2010/2013, Microsoft Lync Server 2010/2013, Microsoft Office communicator server 2007, System Center 2012, TMG/ISA, ADRMS, Forefront Security, and Hyper-V.
- Oversaw work of junior engineers, teaching concepts, correcting work, and sharing field expertise. Supported and administered Active Directory users (7000 users and 1800 groups).
- Contributed to successful quality control initiatives and implemented new strategies to improve employee work.
- Advised and implemented security policies, which include server vulnerability remediation, and virus protection.
Information Technology Manager
IPI Solutions Nigeria Limited
07.2012 - 01.2014
- Designed and implemented the following Microsoft solutions: MS Exchange 2010, SharePoint, and Active Directory
- Managed Microsoft solutions & business' entire file system, keeping central servers operational and user-friendly.
- Collaborated with management and staff to provide technical assistance for continuous improvement of IT solutions.
- Customized network technology and infrastructure to be scalable and responsive to dynamic user and business demands
Information Technology Administrator
Chams Nigeria Plc
05.2009 - 06.2012
- Kept organization at the forefront of technological advances in SharePoint and collaboration solutions, tracking new technologies and integrating best-fit options.
- Troubleshoot problems unable to be resolved by front-line IT specialists.
- Planned, deployed, and monitored security measures for [Type] network.
- Ensure effective quality control processes are in place to monitor deliverables produced.
- Ensured that IT security is aligned with agreed Business security policy impact and requirements.
- Produce and maintain plans, policies & standards, framework, and documents to support the design of quality IT solutions.
System Engineer
Signal Alliance Limited
03.2007 - 04.2009
- Reported data analysis findings and test results to inform decision-making.
- Evaluated and monitored system functionality to optimize performance.
- Provided technical specifications and consulted to support the resolution of technical issues.
- Coordinated computer network access and use as a master control operator.
Education
MBA - Finance
Ladoke Akintola University of Technogies
Ogbomosho, Nigeria12.2014
Post Graduate Diploma - Computer Science
Ladoke Akintola University of Technology
Ogbomosho, Nigeria04.2011
Higher National Diploma - Electrical Electronics Engineering
Federal Polytechnic Ado-Ekiti
Ado-Ekiti, Nigeria11.2002
Skills
- Leadership
- Critical thinking and problem solving
- Process Improvement
- Messaging Administration
- Technical Expertise
- Risk Management
- Schedule management
Timeline
Wintel & Messaging Engineer
Bluechip Technologies Limited
08.2022 - Current
Lead Administrator
Wipro Technologies
11.2017 - 07.2022
Senior Technical Instructor
New Horizons Computer Learning Centers
08.2015 - 10.2017
Team Lead
First City Monument Bank
03.2014 - 05.2015
Information Technology Manager
IPI Solutions Nigeria Limited
07.2012 - 01.2014
Information Technology Administrator
Chams Nigeria Plc
05.2009 - 06.2012
System Engineer
Signal Alliance Limited
03.2007 - 04.2009
MBA - Finance
Ladoke Akintola University of Technogies
Post Graduate Diploma - Computer Science
Ladoke Akintola University of Technology
Higher National Diploma - Electrical Electronics Engineering
Federal Polytechnic Ado-Ekiti
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