AYOOLA ALENKHE
London,Canada
The first one gets the oyster, the second gets the shell
Andrew Carnegie
Summary
Enthusiastic financial and customer services professional highly effective at working with clients of all levels and backgrounds. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
4
4
years of professional experience
Work History
Sales Representative
Vector Marketing Company
07.2023 - Current
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and delivered engaging sales presentations to convey product benefits.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Fundraising Volunteer
PLAN INTERNATIONAL
03.2023 - 07.2023
- Developed proposals to existing and potential supporters to maximize revenues.
- Provided information on membership and organization activities to potential donors.
- Planned and implemented fundraising events.
- Developed and implemented marketing campaigns targeting donors.
Credit Card Specialist
TD Bank
11.2022 - 03.2023
- Made decisions and recommendations about extending lines of credit.
- Monitored existing customer accounts for continued creditworthiness based on analysis of past performance and current information.
- Built strong relationships with customers to increase retention and loyalty.
- Implemented credit card account maintenance procedures to determine accuracy of customer information and compliance with federal regulations.
- Managed over 80 customer calls efficiently per day.
Business Development Representative
ALL STATE INSURANCE
09.2021 - 12.2022
- Communicated with local organizations to build networks and develop leads.
- Increased brand awareness, website traffic and sales by implementing effective marketing campaigns and strategies.
Customer Advisor
ROGERS BUSINESS
02.2022 - 10.2022
- Resolved customer issues to enable mutually beneficial outcomes and encourage continued cooperation.
- Documented customer concerns and inquiry resolutions in internal computer system.
- Increased sales and customer satisfaction through personalized servicing
- Achieved monthly sales goals by promoting product benefits and enrolling new clients
Cook
Swiss Chalet
11.2019 - 10.2021
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Seasoned and cooked food according to recipes or personal judgment and experience.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Education
Graduate Certificate - Sport And Event Marketing
08-2022
Graduate Certificate - Advanced Accounting
Advanced Professional Accounting
Bachelor of Science - Accounting
- Awarded Bsc In Accounting
Skills
- Work Space
- Microsoft Word
- Quick Connect
- C R M
- Service-oriented mindset
- Customer Loyalty
- Multi-line phone talent
- Marketing Initiatives
- Brand Management
- Reporting
- Adobe Software Proficiency
- Accounting and Bookkeeping
- Market Research
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Representative - Vector Marketing Company
07.2023 - Current
Fundraising Volunteer - PLAN INTERNATIONAL
03.2023 - 07.2023
Credit Card Specialist - TD Bank
11.2022 - 03.2023
Customer Advisor - ROGERS BUSINESS
02.2022 - 10.2022
Business Development Representative - ALL STATE INSURANCE
09.2021 - 12.2022
Cook - Swiss Chalet
11.2019 - 10.2021
Fanshawe College of Applied Arts And Technology - Graduate Certificate, Sport And Event Marketing
Fanshawe, Fanshawe College - Graduate Certificate, Advanced Accounting
Babcock University - Bachelor of Science, Accounting
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