Ayomide Odukoya
Winnipeg,MANITOBA
Summary
Enthusiastic and motivated individual passionate about customer service. Team players work well both independently and within team settings to achieve goals. A skilled communicator and problem solver committed to creating positive customer experiences.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
1
1
Language
Work History
Kitchen Staff Member
Soul Food Restaurant
Ikoyi, Lagos
02.2019 - 01.2020
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Developed and delivered engaging sales presentations to convey product benefits.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Sanitized dining ware and kitchen equipment according to health code standards.
- Made food according to standard recipes with requested changes for customer satisfaction.
Delivering Attendant
Zindziswa Concept LImited
Ikeja, Lagos
02.2020 - 11.2020
- Worked effectively in fast-paced environments.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Skilled at working independently and collaboratively in a team environment.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Resolved problems, improved operations and provided exceptional service.
Customer Service Associate
Stitches
Winnipeg, MANITOBA
10.2021 - 09.2022
- Developed and actualized customer service initiatives to decrease wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Camp Kitchen Position
Food Systems Management
Winnipeg, MB
06.2023 - 08.2023
- Maintained records of purchases using approved invoice tracking tools and conducted regular inventory counts of food, tools and supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Monitored and maintained proper spacing of food products from floor, ceiling and shelving and confirmed adequate airflow and positioning of products for optimal food safety.
Education
High School Diploma -
Golden Grace International School
Abeokuta, Nigeria 09.2015 - 12.2020
Master of Arts - Economics
University of Manitoba
Winnipeg, MB 09.2021 - Current
Skills
Punctuality
Attention to Detail
Teambuilding
Teamwork and Collaboration
Flexible and Adaptable
Interpersonal Communication
Organization and Time Management
Timeline
Camp Kitchen Position
Food Systems Management
06.2023 - 08.2023
Customer Service Associate
Stitches
10.2021 - 09.2022
Master of Arts - Economics
University of Manitoba
09.2021 - Current
Delivering Attendant
Zindziswa Concept LImited
02.2020 - 11.2020
Kitchen Staff Member
Soul Food Restaurant
02.2019 - 01.2020
High School Diploma -
Golden Grace International School
09.2015 - 12.2020