AYODELE KAYODE
Toronto,Ontario
Summary
Detail-oriented human resources professional with expertise in employee relations, recruitment support, and organizational development. Skilled in managing confidential information, coordinating new-hire orientations, and improving HR processes to enhance team collaboration. Proven ability to adapt to fast-paced environments and deliver effective solutions in workforce management.
Overview
9
9
years of professional experience
Work History
HR Assistant
Monton Canada Corporation
Toronto, ON
10.2021 - 01.2025
- Managed and maintained accurate employee personnel files, ensuring strict compliance with confidentiality policies.
- Supported event planning and coordination for company-wide initiatives.
- Managed confidential employee information with discretion and integrity.
- Compiled reports on HR metrics, such as turnover rates and hiring costs.
- Answered questions regarding salaries, benefits, and other pertinent information.
- Developed and facilitated all new-hire orientations.
HR Assistant
Wakefield Canada
Etobicoke, ON
06.2018 - 02.2021
- Managed and maintained accurate employee personnel files, ensuring strict compliance with confidentiality policies.
- Coordinated and facilitated new-hire orientations to onboard employees effectively.
- Compiled and analyzed HR metrics reports to assist in decision-making processes.
- Provided guidance on employee benefits, salaries, and HR policies to resolve inquiries.
- Analyzed data collected during each call in order to identify trends in customer feedback.
- Maintained detailed records of customer interactions and transactions for future reference.
Call Center Representative
Atelka
Sarnia, ON
05.2016 - 12.2017
- Delivered prompt and effective customer service, resolving billing and service issues.
- Consulted with customers to identify pain points, and recommend service improvements.
- Strengthened customer satisfaction by offering tailored solutions and retention strategies.
- Maintained accurate records of customer interactions for future reference.
- Promoted available products and services to customers during service, account management and order calls.
Education
Bachelor of Business Administration in Human Resources Management -
Lambton College of Applied Art & Technology
Sarnia, Ontario12-2016
Bachelor of Science in Banking And Finance -
University of Abuja
ABuja, NIgeria10-2011
Skills
- Hardworking and eager to make a positive contribution
- Recruitment coordination
- Employee relations
- HR software proficiency (eg, ADP, Workday)
- New-hire onboarding
- Policy compliance
- Ability to work independently
- Recruitment support
- Profound ability to establish and maintain effective customer and coworker relationships
- Organizational skills
- Writing and editing
- Organizational development
Timeline
HR Assistant
Monton Canada Corporation
10.2021 - 01.2025
HR Assistant
Wakefield Canada
06.2018 - 02.2021
Call Center Representative
Atelka
05.2016 - 12.2017
Bachelor of Business Administration in Human Resources Management -
Lambton College of Applied Art & Technology
Bachelor of Science in Banking And Finance -
University of Abuja
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