Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ayodeji Tomoye

High Level,AB

Summary

Reliable and upbeat Retail Associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. I am eligible to join any workforce aim at promoting subsequent organization I get the opportunity.


and also


High-performing customer service representative skill with solid experience in handling high volume of customer interactions through email, phone and live chat. Demonstrates excellent communication, problem-solving, and multitasking skills in fast-paced environment. Team-oriented and committed to fostering positive customer experiences.

Overview

4
4
years of professional experience

Work History

Online Customer Service Representative

Airtel Office
04.2022 - 11.2024
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Helped customers navigate website to order [Product or Service] online for added convenience and access to larger inventory.
  • Increased customer retention with empathetic communication and personalized solutions to problems.
  • Resolved customer complaints by determining cause of problem, selecting best solution and expediting correction or adjustment.

Retail Associate

Next Cash And Carry Supermarket
03.2021 - 02.2023
  • Wrapped, boxed and weighed bakery department products.
  • Contributed to visual merchandising efforts, creating eye-catching displays that showcased featured products effectively.
  • Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
  • Logged reports, expenses, receipts, and sales in company database.

Education

Bachelor of Arts - English Studies

Adekunle Ajasin University
Ondo State, Nigeria
07.2015

Skills

  • Online chat
  • Promotional support
  • Money handling abilities
  • Needs Assessment

Languages

English
Professional Working

Timeline

Online Customer Service Representative

Airtel Office
04.2022 - 11.2024

Retail Associate

Next Cash And Carry Supermarket
03.2021 - 02.2023

Bachelor of Arts - English Studies

Adekunle Ajasin University
Ayodeji Tomoye