Ayodeji Obiora
Kamloops,BC
Summary
Proactive Senior Business Analyst eager to apply both business acumen and common-sense wisdom to improving ongoing business processes. Expertise in designing, applying, and monitoring process changes to achieve superlative results. Skilled in gathering business and systems requirements, user acceptance testing, and end-user training. Advanced skill in collaborating with staff, technical teams, vendors, project managers, and senior management in a cross-matrix environment. Vast knowledge of best practices, regulatory standards, and measuring outcomes used to demonstrate evidence of compliance. Accomplished at optimizing solutions and leveraging lessons to inform future decision-making.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Business Analyst
Topron Consulting
01.2024 - Current
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Identified process inefficiencies through gap analysis and outlined sensible solutions.
- Assessed impact of current business processes on users and stakeholders and evaluated potential areas for improvement.
- Documented procedures and business processes and shared information with appropriate stakeholders.
- Mapped process activities to identify shortfalls and propose options to rectify operational inefficiencies.
- Mapped current business and operational processes and recommended areas for improvement.
- Reviewed files, records and other documents to obtain business information and key data informing f to development requests.
- Designed specific test scripts and administered user acceptance testing to achieve smooth transitions during installations of new document imaging application
- Delivered in-depth training, imparting knowledge of best practices for using applications, and minimizing errors.
- Resolved malfunctions with systems and programs through troubleshooting.
- Monitored employee tasks, evaluating information processing and performance to gauge business functions and inefficiencies.
- Monitored participant workflow and behaviors throughout training process.
- Created detailed user stories for system enhancements, leading to improved functionality and user satisfaction.
- Conducted gap analyses to identify discrepancies between current and desired states, leading to actionable recommendations.
- Facilitated requirement gathering workshops, resulting in clear project objectives and deliverables.
- Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.
Senior Business Analyst
TrustBanc Holdings
01.2020 - 12.2023
- Served as internal consultant on health information management practices related to release of information, confidentiality, information storage and retrieval, record retention, authorship and authentication of documentation for each Health Information Management (HIM) Custodian of Record.
- Designed, deployed, and validated electronic health record systems created for managing department functions, communicated milestones, and deadlines to ensure projects were completed ahead of schedule.
- Collaborated closely with physicians and nursing staff to improve quality of patient records documentation.
- Participated in committees responsible for optimizing provider use of electronic health records that health Information policies and industry standards were considered.
- Increased customer satisfaction by deploying electronic signature technology to support regulatory signature requirements, deploying document imaging application resulting in timely access to medical records, standardizing Release of Information practices across entire Health System
- Managed accreditation interviews for Centers for Medicaid Services (CMS) Conditions of Participation, Medical Record Services and JCAHO Information Management and Record of Care Chapters
- Completed Corrective Action Plans to correct applicable accreditation deficiencies; action plans demonstrated Evidence of Compliance approved by hospital accreditation department.
- Managed team performance by implementing measurable metrics to track delivery of supporting requirement artifacts.
- Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies.
- Grew business analysis team to support division growth and create robust team by replacing underperforming staff and recommending staff members for permanent roles.
- Worked with team leads and managing leadership, establishing robust talent pool with focus on people and continuous improvement.
- Directed business analysts in executing and delivering various tactical and strategic plans.
- Effectively supervised team performance by implementing measurable metrics to assess delivery of requirements.
- Reduced corporate expenses by streamlining incentive and demand processes across regions.
- Collaborated with internal business partners to implement commission arrangements.
- Guided teams and refined Agile techniques throughout journey and evolution of delivery cycles, establishing documentation framework to support Agile methodology implementation with Waterfall-centric delivery team.
- Analyzed performance metrics to identify opportunities to increase sales.
- Created new analytical systems to boost vital business metrics visibility.
- Developed diverse reporting packages to meet individual needs of sales, marketing, product management and senior leadership.
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Deployed predictive analytics models to forecast future trends.
- Developed customized reports, summarizing and presenting data in visually appealing format.
Business Analyst
Coronation Merchant Bank
07.2015 - 12.2019
- Optimized workflow processes to enhance overall productivity and achieve operational excellence.
- Implemented best-practice methodologies that improved overall project delivery timelines while maintaining quality standards.
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Reduced operational costs through thorough data analysis and implementing cost-effective solutions.
- Conducted market research studies, providing valuable insights for strategic planning initiatives and competitive positioning efforts.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Boosted customer satisfaction levels by identifying areas of improvement and proposing actionable solutions.
- Improved business processes by analyzing current practices and recommending optimization strategies.
- Enhanced company-wide decision-making by developing comprehensive reports on key performance indicators.
- Streamlined project management with effective communication and collaboration across cross-functional teams.
- Managed vendor relationships to negotiate contracts, secure favorable pricing, and ensure timely delivery of products or services.
- Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
- Evaluated potential investments by performing financial analyses to assess profitability and viability within the company''s long-term strategy.
- Assisted sales teams in crafting targeted proposals based on client needs assessment, contributing to increased revenue generation.
- Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
- Increased efficiency in resource allocation by conducting detailed business requirements analysis.
- Ensured compliance with industry regulations by conducting thorough risk assessments and implementing necessary controls.
Education
MBA - Human Resource Management
Obafemi Awolowo University
09.2017
Bachelor of Science - Insurance Management
Lagos State University
09.2008
Skills
- Data Compiling
- Trend Data Analysis
- Spreadsheet Development
- Templates Management
- Document Library Maintenance
- Executive-Level Presentations
- Program Testing
- Specifications Documentation
- Requirements Analysis
- Investigative Approach
- Complex Problem Solving
- Dependability and Integrity
Certification
- PSM 1 - Professional Scrum Master 1
- IIBA - Certificate of Completion of Business Analysis Training Course
- CBAP - Certified Business Analysis Professional (in view)
Timeline
Senior Business Analyst
Topron Consulting
01.2024 - Current
Senior Business Analyst
TrustBanc Holdings
01.2020 - 12.2023
Business Analyst
Coronation Merchant Bank
07.2015 - 12.2019
MBA - Human Resource Management
Obafemi Awolowo University
Bachelor of Science - Insurance Management
Lagos State University
- PSM 1 - Professional Scrum Master 1
- IIBA - Certificate of Completion of Business Analysis Training Course
- CBAP - Certified Business Analysis Professional (in view)
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