Experienced IT professional with a proven track record in system administration, cloud engineering, and IT project management. Proficient in overseeing large-scale enterprise projects, particularly focused on end-to-end ERP implementations, IT service management, and Azure solutions, utilizing Agile methodologies and Scrum practices. A detail-oriented and results-driven individual with expertise in troubleshooting LAN connectivity, scripting, deploying applications, and managing hardware lifecycles. Well-versed in IT security practices, adept at collaborating with cross-functional teams, and delivering exceptional customer service. Actively pursuing a challenging opportunity to apply skills in end-user support, cloud computing, and project management within an Agile environment.
As an IT project Coordinator, I led transformational projects aimed at modernizing e-commerce infrastructure and implementing tailored Azure Landing Zones. Key achievements include:
These achievements highlight my ability to drive technological advancements, improve system reliability, and strategically leverage Azure services for business success.