Ayodeji Aina
Calgary,AB
Summary
Product-focused professional with 6+ years of experience leading digital initiatives in payments, customer onboarding, and product development across SaaS and financial technology environments. Proven success in defining product roadmaps, managing feature releases, and optimizing user experiences for both front-end users and operational teams. Skilled in collaborating across engineering, design, and go-to-market functions to deliver intuitive and compliant payment solutions. Adept at translating complex stakeholder needs into actionable requirements that balance user satisfaction, business goals, and technical feasibility.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Product Owner – Payments & Platform Experience
Fizzletech Inc.
06.2025 - Current
- Lead product strategy and execution for the organization’s in-person payments and POS platform, supporting K–12 community transactions and fee collections.
- Partner with engineering and UX teams to enhance user flows for parents, guardians, and administrators, improving transaction completion rates and reducing support tickets.
- Own the product roadmap for POS capabilities including device provisioning, reporting dashboards, and integrations with payment gateways.
- Collaborate with third-party vendors and merchant service partners to streamline hardware/software coordination and ensure seamless in-person payment experiences.
- Analyze transaction data and usage trends using analytics tools to inform roadmap priorities and drive iterative product improvements.
- Facilitate product discovery sessions, refine user stories, and manage sprint planning to deliver impactful product releases on schedule.
- Support go-to-market efforts by creating documentation, training materials, and launch communication plans for internal teams.
Business Analyst / Product Owner – Digital Operations
TechnipFMC
07.2023 - 06.2025
- Defined and prioritized product features supporting enterprise compliance and access management workflows within a SaaS environment.
- Conducted data analysis and created performance dashboards to measure adoption, usability, and process efficiency across digital tools.
- Worked with cross-functional teams to optimize internal platform experiences, ensuring ease of use and alignment with business objectives.
- Partnered with IT and cybersecurity units to enhance secure transactions, user provisioning, and integration with enterprise applications.
- Supported system configuration and API coordination for business-critical tools, improving reporting accuracy and platform uptime.
Product Owner – Investment Platform & Client Experience
Pearl Achievement
09.2020 - 07.2023
- Directed the end-to-end product lifecycle of an online investment platform, from feature discovery to QA testing and deployment.
- Translated complex B2B and B2C workflows into simplified user experiences for financial transactions and portfolio management.
- Managed stakeholder communications, balancing investor needs, business strategy, and technical delivery capacity.
- Conducted usability testing and data analysis to improve product adoption and customer satisfaction metrics.
- Led the coordination of third-party integrations, ensuring compliance and seamless payment flow within the platform.
Customer Onboarding & Payments Analyst – FAREPAY Project
Sterling Bank Plc
07.2014 - 09.2020
- Supported the implementation of a digital payment and card-based system for retail banking customers across multiple locations.
- Collaborated with cross-functional teams to define system requirements and test transaction workflows.
- Monitored payment processing performance and resolved customer transaction issues, enhancing overall service reliability.
- Trained internal users on digital payment procedures and compliance with regulatory frameworks.
Education
Post-Graduate Diploma - Cybersecurity
ABM College
Calgary, ABMSc - Logistics & Supply Chain Management
University of Hull
UK01.2021
BSc - Sociology & Anthropology
University of Benin
Nigeria01.2014
Skills
- Product Strategy & Roadmap Ownership
- POS Payments & Transaction Flow Optimization
- SaaS Product Development & Lifecycle Management
- Agile Delivery & Product Discovery (Scrum, Kanban)
- User Experience (UX) Improvement & Stakeholder Research
- Data Analytics & Product Performance Tracking (Power BI, SQL)
- Integration & API Coordination (Hardware/Software)
- Go-to-Market Planning & Product Launch Execution
- Cross-Functional Team Leadership & Partner Collaboration
- Product Tools: Jira, Confluence, Trello, Miro, SharePoint
- Analytics: Power BI, SQL, Microsoft Excel
- Payment & POS Knowledge: Hardware/Software Integration, Payment Gateways, Device Provisioning
- Cloud Platforms: AWS, Azure (familiarity)
- Other Tools: Microsoft Defender, Qualys, Splunk (basic)
Accomplishments
- Collaborated with team of 10 in the development of an Automated Fare Collection System.
- Resolved product issue through consumer testing.
Certification
Certified Scrum Product Owner (CSPO) – Scrum Alliance | 2022
Additional Information
- Clear Background Check
- Class 5 Driver’s License
- Eligible to Work in Canada
- Experienced in Agile delivery, data-driven product decisions, and omni-channel product integration
- Strong communicator with proven ability to align technical and non-technical stakeholders around shared objectives
Personal Information
- Title: Product Manager | Digital Payments & POS Systems | SaaS Product Strategy
- Driving License: Class 5 Driver’s License
Timeline
Product Owner – Payments & Platform Experience
Fizzletech Inc.
06.2025 - Current
Business Analyst / Product Owner – Digital Operations
TechnipFMC
07.2023 - 06.2025
Product Owner – Investment Platform & Client Experience
Pearl Achievement
09.2020 - 07.2023
Customer Onboarding & Payments Analyst – FAREPAY Project
Sterling Bank Plc
07.2014 - 09.2020
MSc - Logistics & Supply Chain Management
University of Hull
BSc - Sociology & Anthropology
University of Benin
Post-Graduate Diploma - Cybersecurity
ABM College