Hi, I’m
Ayobami Olatunji
Summary
Dynamic Sales Executive with four years of experience providing a high level of customer service while increasing revenues. Successful at leveraging sales technologies, software, and CRM data to identify, analyze, and act upon leads, opportunities, and sales funnels. Personable communicator focused on exceeding client expectations.
Overview
4
years of professional experience
Work History
Winners & HomeSense
Sales Executive
08.2023 - 12.2023
Job overview
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Analyzed past sales data and team performance to develop realistic sales goals.
- Increased revenue by implementing effective sales strategies in the sales cycle process from prospecting leads through close.
- Created and implemented successful sales campaigns to drive leads and increase sales.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
Charger Logistics
Customer Service Representative
03.2023 - 08.2023
Job overview
- Answered a constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services, and company information.
- Updated account information to maintain customer records.
- Provided primary customer support to internal and external customers.
- Actively listened to customers, handled concerns quickly, and escalated major issues to the supervisor.
- Tracked customer service cases and updated service software with customer information.
- Handled customer inquiries and suggestions courteously and professionally.
Chekker
Business Development Officer
02.2020 - 12.2022
Job overview
- Delivered campaigns to solidify new client opportunities and generate new business.
- Strategized with the sales team to prospect and qualify potential customers within assigned geographic territories.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Completed and submitted monthly and yearly reports to support executive decision-making.
- Consistently exceeded quotas through penetration of new accounts.
- Built relationships with colleagues to facilitate teamwork, cooperation, and success.
- Kept meticulous client notes and updated account information in company databases.
- Negotiated prices, terms of sales, and service agreements.
- Fielded customer complaints and facilitated negotiations, resolving issues, and reaching mutual conclusions.
- Completed and submitted monthly and yearly reports to support executive decision-making.
Education
Sheridan College Institute of Technology And Advanced LearningOakville, ON
Certificate Diploma from Marketing Management - Marketing Communications
12.2023
Skills
- Professional Networking
- Business Networking
- Sales Funnel Management
- Business Development and Planning
- Lead Prospecting
- Sales Strategy
- Persuasive Selling
- Operations
- Project Management
- Sales Expertise
- Public Speaking
- Report Writing Skills
Languages
English
Full Professional
Timeline
Sales Executive
Winners & HomeSense
08.2023 - 12.2023
Customer Service Representative
Charger Logistics
03.2023 - 08.2023
Business Development Officer
Chekker
02.2020 - 12.2022
Sheridan College Institute of Technology And Advanced Learning
Certificate Diploma from Marketing Management - Marketing Communications