Aymara Sam
Burnaby,BC
Summary
I am a passionate Housekeeping Supervisor with 2 years of experience in the hospitality industry. I have a proven track record as a hands-on manager and team leader dedicated to delivering top-notch housekeeping services that meet guest needs efficiently. My skills include greeting guests, addressing inquiries, and resolving issues while adhering to policy guidelines to ensure optimal guest satisfaction.
I am eager to take on new challenges, bringing a strong work ethic, adaptability, and excellent interpersonal skills to every task. I excel in customer service, multitasking, and time management, striving to create positive and memorable experiences for all patrons.
As a dedicated Nutrition and Dietetics Professional, I possess extensive expertise in program development, health counseling, and patient education. I specialize in crafting personalized plans to support clients in achieving their nutrition, weight loss, and wellness objectives, as well as managing chronic conditions effectively.
With 7 years of experience in customer-oriented sales, I have honed my skills in relationship-building, partnership cultivation, and profit channel growth. As a strategic-minded leader, I excel in expanding networks, introducing products persuasively, developing territories, and uncovering customer needs to deliver tailored solutions.
Overview
8
8
years of professional experience
Work History
Housekeeper
Beautiful Guest House
Vancouver
04.2022 - Current
- Being a housekeeper entails both significant challenges and crucial responsibilities.
- It demands unwavering attention to even the minutest details and a steadfast commitment to the job's demands.
- Physical endurance is essential given its demanding nature.
- Personally, I am characterized by traits of perfectionism, dedication, and accountability, which fuel my pursuit of excellence in this role.
Housekeeping Supervisor
Beautiful Guest House
Vancouver
01.2022 - Current
- This role holds immense significance as I oversee the entire housekeeping team. It's my responsibility to meticulously monitor every aspect of their work, ensuring nothing slips through the cracks.
- If an error occurs, I document it with photographs, promptly communicate with the responsible individual, provide guidance, and ensure corrective action is taken.
- Preparing for the high season, which commences in May, demands thorough training of new staff members, a task I initiate in March or April to ensure everyone is fully equipped to handle the influx of guests.
- Each morning, my routine begins with logging into our system via iPad or computer to review operations.
- Throughout the day, I diligently update our Google Sheets, which function akin to Microsoft Excel, streamlining tasks such as guest and room counts, pricing, and cleaning requirements with pre-existing formulas. This efficient system simplifies the process, allowing for seamless management of crucial details.
Jewelry Salesperson
Aymara's Joyeria
Sinaloa
01.2016 - Current
- Since I can recall, I've been an integral part of my mother's gold jewelry enterprise, collaborating closely with her.
- Flourishing in customer service, salesmanship feels like second nature to me. I adeptly manage pressure, excelling in communication and negotiation.
- Moreover, I assume responsibility for maintaining precise inventory documentation, meticulously tracking every item with proficiency in Microsoft Excel.
- Processed payments using cash register system accurately and efficiently.
- Developed marketing strategies for new products or services offered by the company.
- Computed purchases and received and processed cash or credit payment.
Nutritionist
Hospital Puebla
Peubla
01.2021 - 01.2022
- As a nutritionist at a hospital, I fulfilled my dream role with dedication. However, I decided to relocate to Canada in pursuit of new opportunities.
- My passion for assisting others remained unwavering, evident in my daily routine of meticulously assessing breakfast options for patients and managing nutrition systems using Microsoft Excel, ensuring precise calculations tailored to each individual's needs.
- Each day brought new floors to explore, with a particular affinity for intensive therapy, pediatric, and maternity wards.
- Monitored patients' progress towards meeting health goals through regular follow-up visits.
- Prioritizing patient assessments and progress tracking, I also ensured that every meal met their dietary requirements. Moreover, I made myself available to address patient and family inquiries, adding another layer of responsibility to my duties.
- Regularly, I dedicated time to the files office, diligently completing documentation for past patients to maintain thorough records and ensure continuity of care.
- Researched and identified ingredients and nutritional components of foods, diets and menu choices.
Education
Diploma - Customer Relations Specialist
Cornerstone International Community College of Can
Vancouver, BC03-2023
Bachelor of Science - Clinical Nutrition
Universidad Autonoma De Durango
Sinaloa10-2020
Skills
- Customer Service
- Residential Cleaning
- Teamwork
- Exceptional time management
- Fluent in english
- Hardworking
- Housekeeping
- Excellent oral and written communication
- Vacuuming and sweeping
- Customer service-focused
- Cleaning methods
- Staff evaluations
- Training and mentoring
- Care Planning
- Dietary restriction assistance
- Special diet requirements
- Cooking instruction
- Obesity prevention
- Weight management
- Meal Planning
- Gestational diabetes diets and treatment
- Patience and Persistence
- Professional Appearance
- Appointment Scheduling
- Exceptional customer service
- Payment Processing
- Store Organization
- Cash Handling
- Customer Assistance
- Computer Proficiency and Microsoft Office
- Brand Promotion
- Self Motivation
- Excellent Communication
- Networking abilities
- Problem-solving aptitude
- Merchandise Recommendations
- Marketing Strategies
- Adaptability
- Organization
- Honest and Dependable
- Reliable and Responsible
- Task Prioritization
- Teamwork and Collaboration
- Attention to Detail
- Friendly and Helpful
- Effective Communication
- Multitasking
- Team Leadership
- Sales and Promotions
Languages
Spanish
Professional
English
Professional
Timeline
Housekeeper
Beautiful Guest House
04.2022 - Current
Housekeeping Supervisor
Beautiful Guest House
01.2022 - Current
Nutritionist
Hospital Puebla
01.2021 - 01.2022
Jewelry Salesperson
Aymara's Joyeria
01.2016 - Current
Diploma - Customer Relations Specialist
Cornerstone International Community College of Can
Bachelor of Science - Clinical Nutrition
Universidad Autonoma De Durango
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