Ayman Khattak
Los Angeles
Summary
Result-driven Account Management and Marketing professional with a proven track record of driving revenue growth, strengthening client relationships, and executing strategic growth initiatives. Skilled in client acquisition, client retention, and brand development to enhance customer experience and maximize long-term profitability. Excel at turning insights into action to drive measurable results.
Overview
9
9
years of professional experience
Work History
Account Manager
Facilitec LLC
Los Angeles, CA
02.2025 - Current
- Managed client relationships for commercial clients, serving as the primary point of contact and trusted advisor to ensure high client satisfaction and long-term retention.
- Managed high-volume client portfolio while maintaining accuracy and exceptional client service.
- Negotiated and established strategic partnerships with financial institutions, developers, subcontractors, and vendors.
- Maintained detailed documentation to ensure compliance with company policies, project requirements, and industry standards.
- Supported sales and business development initiatives by identifying upsell opportunities, preparing proposals, and assisting leadership in securing new contracts.
- Oversaw full lifecycle of client projects, including proposal development, contract execution, project coordination, change orders, and ongoing account servicing.
- Coordinated with project managers, engineers, contractors, and vendors to negotiate project terms, resolve issues, and ensure successful project delivery.
- Developed client retention strategies by conducting project reviews, identifying client needs, and recommending additional construction services or future project opportunities.
Event Coordinator
Magic City Studios
Long Beach, CA
03.2024 - 02.2025
- Coordinated domestic and international events supporting brand marketing initiatives and client engagement campaigns.
- Managed vendor partnerships, negotiating contracts and sourcing suppliers to maximize event ROI and operational efficiency.
- Collaborated with internal teams to develop event concepts aligned with brand strategy and audience engagement goals.
- Directed logistics, travel coordination, and on-site operations to ensure seamless execution and positive client experiences.
- Oversaw budgeting, payroll processing, and financial tracking for large-scale projects.
Intake Coordinator
Pirnia Law
Beverly Hills, CA
05.2020 - 11.2023
- Streamlined intake processes, driving over 1,500 new clients and generating $5.5M+ in revenue.
- Conducted evaluations and qualified clients to ensure accurate onboarding and case placement.
- Coordinated with insurance carriers, clients, attorneys, and law enforcement to secure documentation and advance cases efficiently.
- Maintained accurate case records and tracked milestones to ensure compliance.
- Partnered with attorneys and cross-functional teams to develop customized strategies for high-value cases, identifying opportunities to enhance client outcomes and firm revenue.
- Monitored client satisfaction throughout the intake and onboarding process, proactively addressing concerns to strengthen retention and referral growth.
- Analyzed intake workflows to identify inefficiencies and implement process improvement.
- Partnered with sports organizations such as the Los Angeles Clippers, Chargers, and Galaxy to execute community engagement initiatives that increased brand exposure and client outreach.
Program Supervisor
LAUSD Youth Development Program
Gardena, CA
11.2016 - 03.2020
- Supervised and developed a team of 5 certified educators, ensuring high-quality instruction and improved parent and student satisfaction.
- Led curriculum implementation and instructional planning to support academic enrichment and student development.
- Analyzed student performance data to identify trends and implement improvement strategies.
- Managed daily operations for a program serving 100+ children ages 5–12, ensuring efficiency and structured programming.
- Enforced safety protocols and to maintain a secure and supportive learning environment.
- Utilized interactive teaching methods to increase student engagement and comprehension.
- Coordinated training and performance feedback to promote professional growth.
Education
Bachelor of Science - Fashion Design & Textiles
California State University, Northridge
Northridge, CA08-2023
Skills
- Account Management
- Client Retention
- Business Development
- Strategic Partnerships
- Revenue Growth
- Marketing Strategy
- Client Acquisition
- CRM Management
- Contract Negotiation
Languages
English (Fluent)
Urdu (Fluent)
Spanish (Conversational)
Timeline
Account Manager
Facilitec LLC
02.2025 - Current
Event Coordinator
Magic City Studios
03.2024 - 02.2025
Intake Coordinator
Pirnia Law
05.2020 - 11.2023
Program Supervisor
LAUSD Youth Development Program
11.2016 - 03.2020
Bachelor of Science - Fashion Design & Textiles
California State University, Northridge