AYMAN EL OIFI
Sales representative
Gatineau
Profil professionnel
Eager friendly customer-focused specialist with solid communication strength seeking to succeed in a Sales capacity., proficient in French, English, and Arabic,, I am open to new professional opportunities. Dynamic. I know how to carry out several tasks simultaneously while remaining available and cheerful. Great team spirit, positive attitude and ability to build customer loyalty.
Vue d'ensemble
6
6
years of professional experience
3
3
years of post-secondary education
Expérience
Outbound Sales Representative
NTT Data
Toronto, ON
2024.12 - Actuel
- Handling calls according to the sales script.
- Telemarketing to potential clients to offer suitable products and services.
- Telemarketing to new clients and follow-up with existing clients.
- Commercial negotiations with prospects to achieve the set sales targets.
- Regular use of CRM tools to manage customer information and track interactions between them and the company.
- Optimal use of computer tools dedicated to customer management and tracking of completed sales.
- Quick identification of the specific needs of customers to offer them a personalized offer.
- Commercial negotiation with prospects in order to achieve the set sales targets.
Sales Representative
OSL
Ottawa
2024.06 - 2024.12
- Successfully delivered personalized sales solutions to customers while building strong, long-term client relationships.
- Conducting in-depth product consultations to understand customer needs and recommend tailored solutions.
- Meeting and exceeding monthly sales targets through strategic upselling and cross-selling techniques.
- Managing and maintaining a comprehensive customer database to track leads and follow up on sales opportunities.
- Providing exceptional customer service and handling inquiries and complaints efficiently to ensure satisfaction.
- Staying up to date on industry trends and product knowledge to serve as a knowledgeable resource for customers.
Clerk
Miss Gas Bar
Ottawa, Ontario
2024.06 - 2024.12
- Dedicated to providing exeptional service and maintaining a safe and clean environment for customers.
- Provide exceptional customer service, addressing customer inquiries, and resolving complaints in a timely and professional manner.
- Operate cash registers, handle cash transactions accurately, and maintain cash drawer accountability.
- Collaborate with team members to ensure smooth operations during busy periods.
- Maintain accurate records of fuel sales, inventory, and daily transactions.
Supervisor
P&D Entreprise
Ottawa, Ontario
2023.06 - Actuel
- Responsible for leading a team of delivery associates, coordinating schedules, and optimizing routes to meet delivery targets.
- Supervise a team of delivery associates, providing guidance, training, and performance feedback to ensure a high standard of service delivery.
- Analyze delivery metrics and performance data to identify areas for improvement, implementing strategies to enhance productivity and efficiency.
- Customer Service: Address customer inquiries, concerns, and complaints promptly and professionally, striving to provide a positive experience.
Door to Door Sales
Maroc Telecom
Rabat, Morocco
2018.08 - 2019.11
- Exceeded sales targets consistently by building and maintaining strong customer relationships.
- Demonstrated expertise in telecommunications products and services, effectively communicating their features and benefits.
- Prioritized customer satisfaction through a customer-centric approach, resulting in a high rate of customer loyalty.
- Collaborated with cross-functional teams to achieve common sales and organizational goals.
- Adapted to changes in the dynamic telecommunications industry by staying updated on industry trends and participating in continuous learning.
- Kept accurate records of sales activities, customer interactions, and achieved sales targets, facilitating data driven decision-making.
Formation
Associate degree in Computer science -
College La Cité
Ottawa, Ontario 2020.01 - 2021.08
Bachelor’s degree in industrial Automation -
University Hassan 1
Rabat, Morocco 2017.09 - 2018.06
High School Diploma -
Sijilmassa
Errachidia, Morocco 2013.09 - 2014.06
Compétences
Team leadership and mentoring
Strong communication and interpersonal skills
Facebook Ads Management
Microsoft Office
Windows Servers (Active Directory/Exchange)
Retail Operation Management
Languages
Français
Courant
Anglais
Bilingue
Arabe
Langue maternelle
Chronologie
Outbound Sales Representative
NTT Data
2024.12 - Actuel
Sales Representative
OSL
2024.06 - 2024.12
Clerk
Miss Gas Bar
2024.06 - 2024.12
Supervisor
P&D Entreprise
2023.06 - Actuel
Associate degree in Computer science -
College La Cité
2020.01 - 2021.08
Door to Door Sales
Maroc Telecom
2018.08 - 2019.11
Bachelor’s degree in industrial Automation -
University Hassan 1
2017.09 - 2018.06
High School Diploma -
Sijilmassa
2013.09 - 2014.06