Ayleen Leon
Brawley
Summary
Customer-focused and safety-oriented professional with experience as a Correctional Officer and Retail Sales Associate. Demonstrated ability to remain calm under pressure, manage diverse populations, resolve conflicts, and provide exceptional customer service in fast-paced environments. Skilled in communication, problem-solving, and maintaining safety and security standards while delivering a positive experience to customers. Known for professionalism, adaptability, teamwork, and strong attention to detail.
Overview
4
4
years of professional experience
Work History
Correctional Officer
California Department of Corrections and Rehabilitation
Vacaville, CA
05.2023 - 06.2026
- Enforced institutional policies to maintain safety and security within correctional facilities.
- Conducted regular inspections to identify potential safety hazards and ensure compliance with regulations.
- Coordinated inmate movements, ensuring adherence to schedules and protocols for transportation.
- Utilized conflict resolution techniques to de-escalate tense situations among inmates and staff.
Sales Associate
Hollister Co.
El Centro, CA
02.2022 - 04.2026
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained visual merchandising standards, ensuring appealing store presentation.
- Collaborated with team members to meet sales goals and improve customer satisfaction.
Education
High School Diploma -
Southwest High School
El Centro No Degree -
Imperial Valley College
Imperial, CASkills
- Team Collaboration
- Adaptability and flexibility
- Conflict resolution and De-escalation
- CPR certification
- Safety and security awareness
- Security procedure compliance
Languages
Spanish
English
Timeline
Correctional Officer
California Department of Corrections and Rehabilitation
05.2023 - 06.2026
Sales Associate
Hollister Co.
02.2022 - 04.2026
High School Diploma -
Southwest High School
No Degree -
Imperial Valley College