Mohsen Zakerha
Richmond Hill,Canada
Summary
Hardworking Helper familiar with job-related equipment operations. Punctual and communicative individual with 3 years of experience removing debris, mixing cement and drilling concrete at project sites. Committed to accomplishing each task safely and effectively. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Mr.Greek
10.2022 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
Roofer Helper
Alpine Roofing
05.2023 - 09.2023
- Improved worksite efficiency by assisting in the organization and preparation of materials and tools for daily roofing tasks.
- Enhanced project completion rates by providing support to roofers during the installation, repair, or replacement of various roofing systems.
- Safeguarded job site safety by maintaining a clean and hazard-free work area, reducing the risk of accidents.
- Supported team members in completing projects on time through effective communication and coordination with fellow Roofer Helpers.
- Facilitated faster project completion by efficiently transporting materials and tools to designated areas on the rooftop.
- Promoted a positive work environment with strong teamwork skills among fellow Roofer Helpers and Roofers alike.
Server
Yaz Lounge
11.2021 - 10.2022
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Roofer Helper
Alpine Roofing
05.2022 - 09.2022
- Improved worksite efficiency by assisting in the organization and preparation of materials and tools for daily roofing tasks.
- Enhanced project completion rates by providing support to roofers during the installation, repair, or replacement of various roofing systems.
- Safeguarded job site safety by maintaining a clean and hazard-free work area, reducing the risk of accidents.
- Supported team members in completing projects on time through effective communication and coordination with fellow Roofer Helpers.
- Facilitated faster project completion by efficiently transporting materials and tools to designated areas on the rooftop.
- Promoted a positive work environment with strong teamwork skills among fellow Roofer Helpers and Roofers alike.
- Gained knowledge on various roofing techniques and materials through constant observation, enabling better assistance in future projects.
Construction Helper
Besaco INC
01.2021 - 10.2021
- Enhanced construction efficiency by assisting in the preparation and organization of job sites.
- Maintained safe working environments through proper storage of tools, materials, and equipment.
- Supported project completion by aiding skilled tradespeople with various tasks and duties.
- Increased client satisfaction by ensuring clean and organized work areas throughout project duration.
- Collaborated with team members to ensure smooth workflow and effective communication onsite.
- Improved overall project quality with careful attention to detail during all phases of construction work.
- Enabled smoother operations by transporting tools, materials, and equipment between job sites as required.
- Loaded and unloaded construction materials to prepare for use in construction.
- Loaded and unloaded building and construction materials to prepare for tasks.
Education
High School Diploma -
Movahed High School
Tehran, Iran06.2019
Skills
- Task Delegation
- Product and Service Knowledge
- Compliance Understanding
- Heavy Equipment Operation
- Power Tool Operation
- Hand-Tool Proficiency
- Tile Setting
- Warehouse Operations Knowledge
- Safety Regulations Compliance
- Customer Service
Timeline
Roofer Helper
Alpine Roofing
05.2023 - 09.2023
Assistant Manager
Mr.Greek
10.2022 - Current
Roofer Helper
Alpine Roofing
05.2022 - 09.2022
Server
Yaz Lounge
11.2021 - 10.2022
Construction Helper
Besaco INC
01.2021 - 10.2021
High School Diploma -
Movahed High School
Languages
English
Professional Working
Persian
Native or Bilingual
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