Ayla Johnston
Brantford,Canada
Summary
Professional educator prepared to deliver impactful and effective learning experiences. Strong focus on team collaboration and achieving results. Adept at adapting to changing needs while ensuring reliability. Skilled in curriculum development, lesson planning, and student engagement. Known for positive attitude and strong interpersonal skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Professional Cleaner
My Busy Bees
12.2022 - Current
- Provided exceptional customer service while addressing specific cleaning requests from clients.
- Managed client relationships effectively, addressing concerns promptly and professionally while maintaining confidentiality at all times.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Increased client retention rate through consistent attention to detail and thoroughness in all tasks performed.
- Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
Tutor
Paper
03.2021 - 08.2024
- Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful study habits and exam strategies.
- Provided homework assistance using specific curriculum and materials.
English Tutor
Oxford Learning Centre
05.2019 - 06.2020
- Implemented diverse teaching methodologies to accommodate different learning styles and preferences.
- Assessed student progress through regular evaluations and provided constructive feedback for improvement.
- Analyzed curriculum effectiveness, proposing adjustments based on student performance trends and feedback.
- Improved students' written and verbal English skills through personalized learning programs.
Maitre D'/Junior Event Coordinator
Knollwood Golf Club
04.2018 - 11.2020
- Served as leader of FOH team by assigning duties, work stations and responsibilities.
- Trained, coached and evaluated subordinates to raise performance to company standard.
- Maintained sanitary and organized work environment by implementing and executing safe food handling, food service and cleaning procedures.
- Greeted guests, escorted to dining tables and provided menu and information about restaurant to encourage seamless flow of service.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Education
Diploma - Acting For Film, T.V., And Theatre
Toronto Film School
12.2022
Bachelor of Arts - Integrated Studies
Brock University
04.2021
Bachelor of Education - Teachers College
Brock University
04.2021
Skills
- Team Collaboration
- Problem-Solving Skills
- Collaborative Environments
- Building Relationships
- Conflict Resolution
- Multitasking proficiency
- Strong work ethic
- Self-motivation and initiative
Accomplishments
President's List/Honours List - Toronto Film School (2022)
Certification
Concussion Identification, Management, and Prevention for Schools, OPHEA - 2020
Smart Serve Certification, Smart Serve Ontario (AGCO) - 2018
Languages
English
Timeline
Professional Cleaner
My Busy Bees
12.2022 - Current
Tutor
Paper
03.2021 - 08.2024
English Tutor
Oxford Learning Centre
05.2019 - 06.2020
Maitre D'/Junior Event Coordinator
Knollwood Golf Club
04.2018 - 11.2020
Bachelor of Arts - Integrated Studies
Brock University
Bachelor of Education - Teachers College
Brock University
Diploma - Acting For Film, T.V., And Theatre
Toronto Film School
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