Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Volunteer

AYINLA MEMUD

OTTAWA,ON

Summary

Outgoing Volunteer providing experience helping non-profit organization with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact. Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Volunteer

St Vincent De Paul Society Thrift Stores
03.2024 - Current
  • Enhanced community engagement by organizing and leading outreach events.
  • Improved organizational efficiency by streamlining volunteer onboarding processes.
  • Promoted environmental awareness with educational workshops and hands-on activities.
  • Boosted fundraising efforts, securing valuable donations through targeted campaigns.
  • Mentored new volunteers, fostering a supportive and inclusive team environment.
  • Developed marketing materials for events, increasing public interest and attendance rates.

Ground Handling Agent

Nigerian Aviation Handling Company PLC
11.1999 - 04.2023
  • Enhanced ground operations efficiency by coordinating aircraft arrival and departure activities.
  • Reduced flight delays by effectively managing passenger boarding processes and timely baggage handling.
  • Ensured customer satisfaction through prompt and courteous service during check-in and boarding procedures.
  • Supported smooth airport operations through effective communication with airline representatives, pilots, and other ground services staff.
  • Expedited cargo loading/unloading processes to minimize turnaround time for aircraft departures.
  • Assisted passengers with special needs or disabilities, ensuring their comfort throughout the travel experience.
  • Managed ticket counter duties, including issuing boarding passes, processing baggage claims, and addressing customer inquiries or concerns.
  • Maintained a safe working environment by adhering to safety regulations and conducting regular inspections of equipment.

Education

Associate of Arts - Business Administration

Kwara State Polytechnic
Ilorin Nigeria
08.1994

Skills

  • Telephone Etiquette
  • Community Engagement
  • Flexible Schedule
  • Event Setup
  • Computer Skills
  • Recordkeeping

Languages

English
Professional Working

Certification

Certifications:

1. Orientation to PSW

(Ottawa Carleton District School Board) 2024

2. First Aid CPR/AED

(Ottawa carleton District School Board) 2024

3. Soft Skills Solutions

(Ottawa Carleton District School Board) 2024

4. Safe Food Handlers Certificate Course

(Ottawa Carleton District School Board) 2023

5. WHIS,2023

6. Supervisor Health and Safety Awareness in 5-Steps 2023

7. Worker Health and Safety Awareness in 4-Steps 2023

8. EU Air Cargo and Mail, Train The Trainers

(Westminister Group) 2022

9. IATA DGR CAT6 2021

10. Qatar Airways Freighter Handling Course 2021

11. Qatar Airways Cargo Warehouse Operations 2020

12. IOSH Working Safely 2020

13. IATA Live Animals Transportation 2019


Timeline

Volunteer

St Vincent De Paul Society Thrift Stores
03.2024 - Current

Ground Handling Agent

Nigerian Aviation Handling Company PLC
11.1999 - 04.2023

Associate of Arts - Business Administration

Kwara State Polytechnic

Certifications:

1. Orientation to PSW

(Ottawa Carleton District School Board) 2024

2. First Aid CPR/AED

(Ottawa carleton District School Board) 2024

3. Soft Skills Solutions

(Ottawa Carleton District School Board) 2024

4. Safe Food Handlers Certificate Course

(Ottawa Carleton District School Board) 2023

5. WHIS,2023

6. Supervisor Health and Safety Awareness in 5-Steps 2023

7. Worker Health and Safety Awareness in 4-Steps 2023

8. EU Air Cargo and Mail, Train The Trainers

(Westminister Group) 2022

9. IATA DGR CAT6 2021

10. Qatar Airways Freighter Handling Course 2021

11. Qatar Airways Cargo Warehouse Operations 2020

12. IOSH Working Safely 2020

13. IATA Live Animals Transportation 2019


AYINLA MEMUD