Ayha Abu Ali
Surrey,BC
Summary
At Jack & Jones, I have worked as a dynamic team leader, where I have trained new employees and built functional teams. I have effectively driven teams to overtake sales milestones while remaining respectful of policies and needs. I am adept in cash management and am known for providing friendly customer service, which positively contributes to the operations.
Overview
3
3
years of professional experience
Work History
Team Leader
Jack & Jones
Burnaby, British Columbia
11.2023 - Current
- Led a team of individuals in achieving quarterly sales targets, exceeding goals.
- Facilitated team meetings to discuss targets and strategies and address any issues.
- Closing and opening duties
- Interviewing new employees and training them
- Stock, floor visual, and sell responsibly
- Denim trainer and denim responsible
- Ability to motivate and inspire a team, providing clear direction and guidance.
- Maintained positive working relationships with fellow staff and management.
Cashier
Zara
Burnaby, British Columbia
06.2022 - 03.2023
- Worked closely with front-end staff to assist customers.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked a flexible schedule and extra shifts to meet business needs. • Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds, and resolving transaction issues.
- Answered customer inquiries regarding store policies and procedures.
Education
Basic First Aid Level
CPR
04-2025
CDI Pharmacy Assistant
Burnaby, BC08-2024
Associate of Science -
Douglas College
New Westminster, BC03-2023
Coquitlam College
Coquitlam, BC09-2021
High School Diploma -
Byrne Creek Community Secondary
Burnaby, BC06-2021
Skills
- Employee training
- Problem solving
- Team building
- Customer service
- Cash handling
- Inventory management
- Regulatory compliance
Languages
English
Full Professional
Arabic
Native/ Bilingual
Greek
Limited
Volunteer Experience
Peer Tutor, Byrne Creek Community School
• Received service award training through leading discussions with grade 8/9 students about life goals & school life.
• Supervise more than 20 students with a partner during tutorial time for one hour. • Meet with fellow peer tutors to plan and discuss handouts, students' progress, and strategies in
Summer Program Helper, Edmonds Community School
- Facilitated games and meaningful activities with children ages 4-5 years old in class. • Prepared snacks for participants while imposing values of cleanliness and independence. • Made sure the program area is always clean and tidy.
My Circle Program Participant
• Received leadership training through working with other participants.
• Led discussions with participants about personal stories and observations in the community.
• Helped set up and clean up after each session.
Normanna Volunteer,
• Chatted with seniors in care, ensuring they receive a positive, warm experience.
• Accompanied 20-25 seniors to their rooms after activity time.
• Brought seniors their meals and played games with them.
Timeline
Team Leader
Jack & Jones
11.2023 - Current
Cashier
Zara
06.2022 - 03.2023
Basic First Aid Level
CPR
CDI Pharmacy Assistant
Associate of Science -
Douglas College
Coquitlam College
High School Diploma -
Byrne Creek Community Secondary
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