Ayesha Salim Baig Mirza
Cambridge,Ontario
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements.
Motivated Crew Team Member committed to contributing to business success.
Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support.
Overview
2
2
years of professional experience
Work History
Sales Associate Team Leader
UNICEF
11.2022 - 08.2023
- Built relationships with customers and community to promote long term business growth.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
Customer Service Representative
UKF Sea & Air Crago Services
08.2022 - 11.2022
- Participated in cross-functional initiatives aimed at enhancing overall business operations and customer satisfaction levels.
- Handled customer inquiries and suggestions courteously and professionally.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
Team Member
KFC
12.2021 - 08.2022
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Assisted in onboarding of new team members by providing guidance, support, and training resources to ensure smooth transition of work environment.
- Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
Education
High School Diploma -
Conestoga College
Kitchener, ON08.2024
Skills
- Account Servicing
- Contract Negotiation
- Customer Needs Assessment
- Self-Checkout Assistance
Languages
English
Full Professional
Hindi
Full Professional
Timeline
Sales Associate Team Leader
UNICEF
11.2022 - 08.2023
Customer Service Representative
UKF Sea & Air Crago Services
08.2022 - 11.2022
Team Member
KFC
12.2021 - 08.2022
High School Diploma -
Conestoga College
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