Ayesha Tabassum
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Medical Sales Representative
Ziza Organics
12.2020 - 11.2022
- Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
- Increased efficiency and team productivity by promoting operational best practices.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Promoted new products and services to existing customers, driving revenue growth and satisfaction.
- Presented professional image consistent with company's brand values.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Met existing customers to review current services and expand sales opportunities.
- Attended monthly sales meetings and quarterly sales trainings.
- Built client list and strengthened customer relationships through consistent communication via phone and internet.
- Processed customer orders and inquiries via phone, email and, in-person communication to foster top-quality service delivery.
- Informed customers of promotions to increase sales productivity and volume.
- Consulted with businesses to supply accurate product and service information.
- Developed relationships with healthcare professionals to promote product awareness and drive sales growth.
Education
Master of Science - Pharmacy
JNTUH
07.2020
Bachelor of Science - Pharmacy
JNTUH
Hyderabad,India.06.2017
Skills
- Retail Sales Customer Service
- Pharmaceutical sales
- Goal oriented
- Building client relationships
- Efficient at acquiring new skills
Languages
English
Professional Working
Urdu
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Medical Sales Representative
Ziza Organics
12.2020 - 11.2022
Master of Science - Pharmacy
JNTUH
Bachelor of Science - Pharmacy
JNTUH
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