Ayesha Shaikh
Bedford,Halifax
Summary
Personable Human Resource executive with solid background in talent acquisition, employee relations and performance management. Skilled in utilizing data and analytics to push strategic HR initiatives. Strong analytical skills and committed to implementing HR policies and procedures.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Concentrix
09.2021 - 11.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Human Resource
Turtlemint insurance broking company
07.2023 - 10.2023
- Sourcing and screening from job portals
- Confirm applicant availability and schedule interviews
- Conducting virtual interview rounds of suitable candidates
- Completing day to day tasks given related to employee affairs
- Maintaining daily updates with consultants for relevant resumes in pan India locations
- Supported human resources by responding to candidates and prescreening, interviewing and hiring team members.
- Collaborated with Human Resources to develop effective recruitment strategies, securing top talent for key positions within the factory.
- Partnered with human resources to handle employee relations issues.
Human Resource executive
Burns & mcdonnell
10.2023 - 01.2024
- Processing expense reimbursements using the software onbase of the candidates who attended interviews in the organization
- Creating feedback forms
- Maintaining and creating requisitions on the company’s career website
- Doing regular quality checks on the requisitions
- Uploading feedback forms and transcripts on the company’s platforms like Yello/ Taleo
- Handling company’s career email inbox
- Sourcing and screening candidates from job portals like LinkedIn.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
Studies
12.2022 - 07.2023
Education
Bachelor’s in Mass Media - Advertisement
Lala Lajpatrai College
Mumbai, India 09.2022
Skills
- Effective communication
- Employee relations
- Adaptability & Real time management
- Recruitment
- Talent Acquisition
- Candidate Sourcing
Certification
- MS Office
- Advance Excel
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Urdu
Full Professional
Gujarati
Full Professional
Additional Information
- Excel
- Advance Excel
Timeline
Human Resource executive
Burns & mcdonnell
10.2023 - 01.2024
Human Resource
Turtlemint insurance broking company
07.2023 - 10.2023
Studies
12.2022 - 07.2023
Customer Service Representative
Concentrix
09.2021 - 11.2021
Bachelor’s in Mass Media - Advertisement
Lala Lajpatrai College
Similar Profiles
Tomás FerreiraTomás Ferreira
Revisor De Conteúdo Offline at ConcentrixRevisor De Conteúdo Offline at Concentrix
Yaswanth VasudevanYaswanth Vasudevan
Application Support Engineer at ConcentrixApplication Support Engineer at Concentrix
OMOLABAKE GANIYUOMOLABAKE GANIYU
Technical Support Representative at ConcentrixTechnical Support Representative at Concentrix
Ashwanth NairAshwanth Nair
Senior Operations Representative at ConcentrixSenior Operations Representative at Concentrix
Arjun AjayakumarArjun Ajayakumar
Crew Member at Tim HortonsCrew Member at Tim Hortons