Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Ayesha Raza

Winnipeg,MB

Summary

Multi-talented student with 5 years of experience directing students and assisting youth programs, alongside 4 years of experience in a client services work environment. Prioritizes going above and beyond on assigned tasks and for all clients one on one needs. Punctual candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Peer Wellness Education Volunteer

University Of Winnipeg
07.2023 - Current
  • Supported student physical, mental, and social development using games and activities.
  • Participated in professional development opportunities and attended in-services and seminars.
  • Applied specialized teaching techniques to reinforce social and communication skills.
  • Provided therapeutic activities to assist with student development.
  • Maintained student records, documenting changes in patient condition.
  • Organized recreational activities to assist in student life and community on campus

Hostess

Marble Slab Creamery
01.2021 - Current
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
  • Used cash registers and credit card machines to cash out customers.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
  • Completed daily side work and opening and closing duties without fail.
  • Answered phone calls to take orders, give information and document reservations.
  • Input orders accurately into POS terminal, split bills and accepted payments.
  • Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.

Seasonal Supplements Customer Rep/Administrative Clerk

VitaHealth
05.2022 - 01.2023
  • Entered data into system and updated customer contacts with information to keep records current.
  • Sorted, opened, and routed deliveries to meet customer requirements.
  • Maintained courteous, friendly atmosphere for guests to increase overall satisfaction and customer service standards.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Recommended type and amount of supplements based off of physician recommendations, and what each client's personal health goals/needs eere

Education

Bachelor of Science - Behavioural Neuroscience

University of Winnipeg
Winnipeg, MB
07.2026

High School Diploma -

Dakota Collegiate
Winnipeg, MB
06.2022

Skills

  • Toddler-Preschool Age-Group Experience
  • Organizational and Planning Skills
  • Technical and Computer Proficiency
  • Ensuring Safety and Injury Prevention
  • Guest Interaction
  • POS Systems and Ordering Platforms
  • Membership Inquiries and Renewals
  • Proficient in 4 languages

Certification

WHMIS Certified, September 2023

Languages

English
Full Professional
Punjabi
Professional Working
Nepali
Native or Bilingual
Portuguese
Limited Working
Urdu
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Peer Wellness Education Volunteer

University Of Winnipeg
07.2023 - Current

Seasonal Supplements Customer Rep/Administrative Clerk

VitaHealth
05.2022 - 01.2023

Hostess

Marble Slab Creamery
01.2021 - Current

Bachelor of Science - Behavioural Neuroscience

University of Winnipeg

High School Diploma -

Dakota Collegiate

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Ayesha Raza