AYESHA RASHEED
Ottawa,ON
Summary
Dynamic and detail-oriented professional with a proven track record in customer service and cash handling accuracy, honed at Shawarma House and other notable employers. Excelled in problem-solving and maintaining high cleanliness standards, enhancing customer satisfaction and loyalty. Skilled in active listening and time management, consistently achieving excellent accuracy levels in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Cashier/Kitchen Prep Cook
Shawarma House
Brampton
01.2024 - 04.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Proficient in precise and efficient knife skills.
- Excellent time management in fast-paced settings.
- Strong attention to detail and cleanliness standards.
Customer Service Representative
Rasheed & Sons
12.2022 - 11.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Cleaner
Zara Home
03.2023 - 10.2023
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
Store Associate
Zuhour Apparels
01.2022 - 11.2022
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
Education
Bachelor of Science - Computer Science
Algoma University
08-2026
Skills
- ID Verification
- Payment Collection
- Product Recommendations
- Cash Register Operation
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Problem-solving abilities
- Active Listening
- Cooking techniques
- Time Management
- Cleaning and sanitizing
Accomplishments
Algoma University | Orientation Leader April 2024 - May 2024
- Led campus tours for new students.
- Organized and facilitated orientation events.
- Assisted students with their transition to university life.
- Collaborated with staff for a smooth orientation process.
Availability
- Full-time available.
- Available for overnight shifts.
Reference
- Available Upon Request
Timeline
Cashier/Kitchen Prep Cook
Shawarma House
01.2024 - 04.2024
Cleaner
Zara Home
03.2023 - 10.2023
Customer Service Representative
Rasheed & Sons
12.2022 - 11.2023
Store Associate
Zuhour Apparels
01.2022 - 11.2022
Bachelor of Science - Computer Science
Algoma University
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