Summary
Overview
Work History
Education
Skills
Tools
ACADEMIC EXPERIENCE
Timeline
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Ayesha Humza

Summary

A passionate and knowledgeable new graduate seeking to contribute skills, education and professional experience to aid the advancement and enrichment of the quality of life for communities across Canada.

Overview

5
5
years of professional experience

Work History

Sales Associate

Glentel
05.2018 - Current
  • Engaged with customers to build rapport and loyalty.
  • Greeted customers, offered assistance in finding right solution based on their needs.
  • Solved customer challenges by offering relevant products and services.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations .
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Recommended accessories and complementary purchases to boost revenue .
  • Remained informed and updated on current promotions, product knowledge and company protocols.
  • Analytical skills to complete analysis and evaluation of findings.

Urban Planner

Ah+ Architects Inc.
12.2022 - 05.2023
  • Oversaw architectural plan creation and dealt with issues regarding zoning and development.
  • Maintained and applied knowledge of zoning by-laws requirements regarding land use.
  • Developed presentations to demonstrate planning initiatives and research.
  • Managed project timelines, filing documents properly and on time.
  • Conducted site assessments to verify plan accuracy and feasibility of proposed developments.

Technical Support Representative

Coke Canada
04.2018 - 05.2018
  • Worked in project for replacing old technical system of coke with new one.
  • Resolved diverse range of technical issues across multiple systems and end-users in Brampton branch.
  • Provided Tier 1 IT support to non-technical internal users through desk side support services.
  • Did multiple installations and updates for software for call centre employees of coke.
  • Promoted efficiency among departments with prompt resolution of system issues.
  • Explained security measures in simple terminology to help users understand malware and phishing threats.
  • Configured hardware and granted system permissions to current employees on new systems.

Education

Bachelor - Urban And Regional Planning

Ryerson University
Toronto, ON
06.2021

Skills

  • Teamwork and Collaboration
  • Verbal and Written Communication
  • Client Needs Assessment
  • Time Management
  • Familiarity with planning documents
  • Self-motivated
  • Adoptable
  • Organized
  • Results driven
  • Strategic Planning
  • Risk Management
  • Zoning Requirements

Tools

  • Microsoft Suite ( Powerpoint, Excel and word)
  • ArcGIS
  • AutoCAD
  • SketchUp
  • InDesign
  • Illustrator
  • Photoshop

ACADEMIC EXPERIENCE

Bousfield Inc. - Student Consultant

Jan 2020- April 2020


  • Analysis of Toronto and Ontario's planning legislative framework, land use planning structure and relevant policies to inform and justify development of high-rise condominiums in Downtown Core.
  • Utilizing computer software such as ArcGIS, Adobe Illustrator and SketchUp to develop maps, visuals and urban design that supports our claims.
  • Preparing and presenting recommendations and Zoning By-Law Amendments to client rooted in evidence based on research collection and analysis of provincial and municipal policy documents to understand the scope and limitations of providing senior housing.


Mandaworks - Student Consultant

Sept 2020- Dec 2020


  • Analysis of Sweden's city planning legislative framework, land use planning structure and relevant policies to inform and justify development in Downtown Core in order to bring efficiency and vibrancy for the residents living there.
  • Utilizing computer software such as ArcGIS, Adobe Illustrator and SketchUp to develop maps, visuals and urban design that supports our claims.
  • Preparing and presenting recommendations to client rooted in evidence based on research collection and analysis of planning policy documents to understand the scope and limitations of providing development options.

Timeline

Urban Planner

Ah+ Architects Inc.
12.2022 - 05.2023

Sales Associate

Glentel
05.2018 - Current

Technical Support Representative

Coke Canada
04.2018 - 05.2018

Bachelor - Urban And Regional Planning

Ryerson University

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Ayesha Humza