Summary
Overview
Work History
Education
Skills
Timeline
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Ayesha Hadi

London,ON

Summary

Experienced banking professional with superior attention to detail and highly ethical nature. Dedicated to maintaining optimal security and customer satisfaction while meeting the needs of customers. Well-versed in industry regulations and asset protection strategies.

Overview

7
7
years of professional experience

Work History

Personal Banking Associate

TD Bank
03.2021 - Current
  • Developed and maintained strong customer relationships, providing exceptional service and advice.
  • Educated customers on features and benefits of banking products and services.
  • Collaborated with other departments to confirm compliance with banking procedures and regulations.
  • Provided advice on different bank products and financial options.

Keyholder

Rexall
10.2019 - 03.2021
  • Completed store opening and closing procedures.
  • Counted out cash drawers and balanced totals.
  • Improved customer service by projecting friendly and knowledgeable attitude.
  • Trained and mentored new employees.

Customer Service Associate

Walmart
09.2016 - 03.2018
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Education

Diploma - Business

Fanshawe College of Applied Arts And Technology
London, ON
04.2024

Skills

  • Customer Service
  • Superior Organizational Skills
  • MS Office
  • Time Management
  • Customer Relations
  • Critical Thinking

Timeline

Personal Banking Associate

TD Bank
03.2021 - Current

Keyholder

Rexall
10.2019 - 03.2021

Customer Service Associate

Walmart
09.2016 - 03.2018

Diploma - Business

Fanshawe College of Applied Arts And Technology

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Ayesha Hadi