Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ayesha Bashir

Surrey,BC

Summary

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

5
5
years of professional experience

Work History

Indigo Customer Representative

Indigo Books and Music
09.2022 - 08.2024
  • Interacted with customers on a daily basis, suggesting new books as well as helping with online order placements
  • Developed skills in various tasks including inventory, cash, and managing daily shipments
  • Gained familiarity with loyalty programs- like PlumPlus as well as experience with selling ongoing promotional items

Cashier

Popeyes
03.2022 - 05.2022
  • Greeted customers, solved any customer complaints
  • Assisted with food preparation well taking orders
  • Kept restaurant clean and well stocked
  • Handled monetary transactions, managed appropriate cash flow

Cashier/Stock Person

Triangle Convenience Store
06.2019 - 10.2021
  • Gained experience managing a cash register and maintaining appropriate cash flow
  • Served many customers, helping them to find products and ensuring a positive experience
  • Organized stockroom on a regular basis, and maintained inventory

Education

Bachelor of Science - Health Sciences

Douglas College
New Westminster, BC
06.2027

Highschool Diploma -

Seaquam Secondary School
01.2022

Skills

  • Highly organized
  • Ability to learn new skills and perform tasks in an efficient manner
  • Experienced working alone as well as part of a team on public-facing projects
  • Strong interpersonal skills to create a positive experience for customers
  • Payment Processing
  • Customer service excellence
  • Quality Assurance
  • Problem-solving abilities
  • Customer Service
  • Customer Relations
  • Brand representation
  • Call center experience

Languages

English
Native or Bilingual

Timeline

Indigo Customer Representative

Indigo Books and Music
09.2022 - 08.2024

Cashier

Popeyes
03.2022 - 05.2022

Cashier/Stock Person

Triangle Convenience Store
06.2019 - 10.2021

Bachelor of Science - Health Sciences

Douglas College

Highschool Diploma -

Seaquam Secondary School

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Ayesha Bashir