Summary
Overview
Work History
Education
Skills
Attributes
Timeline
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Ayesha Ahmed

Milton,ON

Summary

Resourceful Associate known for high productivity and efficient task completion. Specialized in time management, client relationship building, and data analysis. Excel in communication, teamwork, and adaptability, ensuring seamless collaboration and project success.

Overview

3
3
years of professional experience

Work History

Associate

Hugo Boss
Toronto, Canada
10.2023 - 11.2024
  • Contributed to data collection and analysis to generate market trends, revenue, and sales performance at store and region level
  • Utilized Excel to manage and analyze datasets through pivot tables in repetitive manner to generate reports to compare current sales with historical data and planned targets to identify patterns and trends, enabling the teams to make data-driven decisions and improve business strategies
  • Reviewed data to find data quality gaps, performed follow-ups with data owners for remediation of identified gaps
  • Contributed to the team's ability to monitor progress and forecast outcomes effectively
  • Developed strong customer relationships to encourage repeat business.
  • Answered customer inquiries via phone, email, and chat.

Sales Associate/Cashier

Kate Spade
Toronto, ON
01.2023 - 09.2023
  • Greeted customers to determine wants or needs.
  • Processed credit card transactions quickly and securely.
  • Attended weekly team meetings to review performance goals and objectives.
  • Answered incoming telephone calls to provide store, products and services information.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
  • Resolved customer complaints in a professional manner.

Store Associate

Winners
Toronto, ON
02.2022 - 12.2022
  • Reconciled daily sales transactions against cash registers totals.
  • Addressed customer questions and concerns regarding products and services.
  • Processed returns and exchanges according to company policy.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Education

Bachelor of Computer Science - Computer Science

York University
Toronto, ON
04.2026

Certificate -

Microsoft Azure Data Fundamentals
Toronto, ON
04.2025

Skills

  • Quality Assurance
  • Customer service orientation
  • Active listening
  • Data Integrity
  • Analytical Tools
  • Tableau
  • Excel
  • Referential Data Analysis
  • Pivot Tables
  • Problem solving
  • Multi-task management
  • Customer relationship management

Attributes

  • I have a Positive, Collaborative & Dependable attitude which enables me to work effectively with diverse teams and contribute to shared goals.
  • My friendly and approachable nature makes it easy for colleagues and peers to connect with me, fostering positive relationships and open communication.

Timeline

Associate

Hugo Boss
10.2023 - 11.2024

Sales Associate/Cashier

Kate Spade
01.2023 - 09.2023

Store Associate

Winners
02.2022 - 12.2022

Bachelor of Computer Science - Computer Science

York University

Certificate -

Microsoft Azure Data Fundamentals

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Ayesha Ahmed