Collaborative professional with a track record of assisting clients and optimizing business processes. Known for attention to detail and a customer-centric mindset, ready to contribute to enhanced service delivery and business growth.
Work History
Volunteer
1 Month
VITA Program | 03.2025 - 04.2025
Assisted clients in preparing accurate tax returns using IRS guidelines.
Conducted client interviews to gather necessary financial information effectively.
Utilized tax preparation software to ensure efficient data entry and processing.
Maintained confidentiality of sensitive client information throughout the process.
Collaborated with team members to streamline volunteer training processes.
Online Business Owner
4 Years 1 Month
Aye Myat Thiri Aung | 06.2020 - 07.2024
Managed e-commerce platform, optimizing product listings and improving user experience.
Managed income tracking, cash flow analysis and expense management.
Established partnerships with suppliers to diversify product offerings and improve pricing strategy.
Optimized product listings with eye-catching images and persuasive descriptions, increasing conversion rates.
Analyzed customer data to identify trends and inform inventory decisions.
Education
Associate of Arts - Accounting
Santa Monica College | Santa Monica, CA | 07.2027
Dean's List for Fall 2024~current
3.89 GPA
Skills
Customer service orientation
Tax preparation
Problem-solving
Attention to detail
Team collaboration
Leadership qualities
Accomplishments
Achieved 20% increased in sale by studying and forecasting the trend.
Successfully filed correct and accurate tax reports for 12% of our taxpayers.