Summary
Overview
Work History
Education
Skills
Awards
Volunteer Experience
References
Videography
Timeline
Generic

Ayelet Kline

Crysler,ON

Summary

Over 5 years of dedicated experience in meeting and exceeding customer needs, consistently delivering exceptional service and fostering positive relationships. Skilled in customer relations, adept at understanding client preferences and delivering personalized solutions to enhance their experience. Strong communication and interpersonal skills, enabling effective collaboration with team members and clients to achieve shared goals. Experience of multitasking and prioritizing tasks in fast-paced environments, maintaining a high level of professionalism and attention to detail. Smart Serve Certificate

Overview

2
2
years of professional experience

Work History

Server

Russell Meadows Retirement Home
07.2023 - 09.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Performed opening and closing duties, ensuring dining area was prepared for seamless service transitions.

Maintenance

Calypso Water park
07.2023 - 08.2023
  • Performed maintenance tasks and adjustments to preserve production efficiency.
  • Managed the grounds of the water park to ensure safety to all

Barista, Food Prep & Cashier

Tim Hortons
03.2022 - 07.2023
  • Promoted a welcoming atmosphere by greeting customers with friendly demeanor and promptly addressing their needs.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.

Waitress & Cashier

Fat Les's Chip Stand/ Restaurant
06.2021 - 09.2021
  • Maintained clean and welcoming dining environment, ensuring positive guest experience.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Education

Smart Serve Certificate -

Smart Serve Ontario
01.2024

Grade 12 Diploma -

St Thomas Secondary School
Rusell, ON
06.2023

Bachelor of Arts - Psychology/ MIT

Western University
London, ON
04.2027

Skills

  • Guest Engagement
  • Strong Work Ethic
  • Attention to detail
  • Multitasking
  • Exceptional customer service
  • Time management skills
  • Problem-solving
  • Teamwork
  • Adaptability
  • Hospitality service expertise
  • Opening and closing duties
  • Team Leadership
  • Cash Handling

Awards

  • Tyson Murray Kind Spirit Award (2019)
  • Honor Roll (2018-present)
  • 3rd Highest Average In My Grade (2019-2020)
  • SUMA Award (80 and above average) (2021-2022 school year)

Volunteer Experience

Volunteer staff, Galilee Bible Camp, Renfrew, ON, 07/01/18, 08/01/21

Volunteered on a mission to Honduras in 2020 

Member of World Wide Help, organization to raise money for 3rd world countries

References

Given upon request

Videography

Worked with Shir-El K Photos and was the videographer/assistant for a wedding

Timeline

Server

Russell Meadows Retirement Home
07.2023 - 09.2023

Maintenance

Calypso Water park
07.2023 - 08.2023

Barista, Food Prep & Cashier

Tim Hortons
03.2022 - 07.2023

Waitress & Cashier

Fat Les's Chip Stand/ Restaurant
06.2021 - 09.2021

Smart Serve Certificate -

Smart Serve Ontario

Grade 12 Diploma -

St Thomas Secondary School

Bachelor of Arts - Psychology/ MIT

Western University

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Ayelet Kline