Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

AYDEN TAPOROWSKI

Victoria,BC

Summary

Organized and dependable candidate successful at managing multiple priorities with a very positive attitude and friendly demeanor. Willingness to learn and take on added responsibilities to excel within team goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Cafe Attendant

Highland Pacific Golf
02.2022 - Current
    • Exceeded customer expectations by providing welcoming environment and prompt and friendly service to people of diverse backgrounds.
    • Replenished products daily for optimal freshness and visibility.
    • Promoted new products and price changes by creating and updating signage.
    • Managed multiple tasks in high-volume environment.
    • Processed sales transactions using POS system.
    • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
    • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
    • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.

Hostess/Expeditor

Moxie's
11.2021 - 02.2022
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Answered customer questions about hours, seating and menu information.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Documented reservations, alerted servers and managers of large groups and prepared seating.
  • Prepared dining room for special upcoming functions by decorating and generating special group menus.
  • Assisted FOH and BOH staff with preparing for events to coordinate smooth execution to maximize guest satisfaction.
  • Mentored new hires, resulting in stronger staff development and increased productivity.

Server/Bartender/Hostess

Comox Golf Club
04.2021 - 11.2021
    • Provided exceptional service to high volume of daily customers
    • Monitored customer movements and quickly cleared empty tables for future customers
    • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements
    • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items
    • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations
    • Prepared both alcoholic and non- alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage
    • Developed strong and lasting resident relationships
    • Checked on guests to verify satisfaction with meals

Hostess/Expeditor

Browns Socialhouse
08.2020 - 04.2021
  • Escorted guests to seating area, furnished menus, and highlighted daily specials to promote positive experience
  • Satisfied customers by topping off drinks and anticipating condiments, napkins, and other needs
  • Processed customers' payments and provided receipts
  • Plated food and assessed plate presentation to maintain highest standard of food quality
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders, and respond to service questions.

Cashier

Thrifty Foods
10.2017 - 07.2020
    • Operated cash register collected payments and provided accurate change
    • Trained new employees in cashiering procedures, offering assistance in resolving issues
    • Worked closely with front-end staff to assist customers and maintain satisfaction levels
    • Helped customers find specific products, answered questions, and offered product advice
    • Wiped down counters and conveyor belt to remove debris and maintain cleanliness
    • Wrapped items and bagged purchases properly to prevent merchandise breakage.

Education

Record Management Course - Completed - Office Administration

North Island College
Courtenay, BC
03.2021

High School Diploma -

Highland Secondary
Comox, BC
06.2019

Skills

  • Customer relations
  • Reliable
  • Responsible
  • Leadership
  • Teamwork
  • People skills
  • Problem-solving abilities
  • High-volume dining
  • Food safety understanding
  • Point of Sale (POS) system operations
  • Staff Training
  • Effective Written and Verbal Communication

Accomplishments

    Volunteer/Service Award Recipient - Highland Secondary School

Certification

  • Food Safe Certification
  • Serving it Right Certification
  • BCLC Certified Retailer

Timeline

Cafe Attendant

Highland Pacific Golf
02.2022 - Current

Hostess/Expeditor

Moxie's
11.2021 - 02.2022

Server/Bartender/Hostess

Comox Golf Club
04.2021 - 11.2021

Hostess/Expeditor

Browns Socialhouse
08.2020 - 04.2021

Cashier

Thrifty Foods
10.2017 - 07.2020

Record Management Course - Completed - Office Administration

North Island College

High School Diploma -

Highland Secondary

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AYDEN TAPOROWSKI