Ayden Kirk
Fontana
Summary
Dynamic and goal-oriented professional currently working at FedEx as a Tugger Driver. Proven ability to enhance workflow efficiency through effective communication and time management. Recognized for maintaining safety standards and contributing to process improvements. Exceptional customer service skills and a reliable team player dedicated to achieving organizational objectives. A goal oriented, hard working team member.
Overview
3
3
years of professional experience
Work History
Tugger Driver
FedEx
10.2024 - Current
- Communicated effectively with team members to coordinate tasks and maintain a smooth workflow.
- Maintained open lines of communication with supervisors and managers, providing updates on progress and alerting them to any potential challenges or delays.
- Completed regular vehicle inspections before each shift, ensuring all necessary safety measures were taken in order to prevent any potential issues or accidents.
- Upheld high standards of cleanliness throughout the facility, promoting a clean work environment that minimized risks associated with hazards or accidents.
- Operated various material handling equipment, increasing versatility and providing additional support for warehouse operations.
- Contributed to continuous improvement initiatives by identifying areas for potential process optimization within the scope of tugger driver responsibilities.
- Managed time efficiently by adhering to schedules and completing assigned tasks within deadlines.
- Assisted in the reorganization of warehouse layout for improved space utilization and overall functionality.
Unloader
OnTrac
11.2023 - 07.2024
- Assisted other team members in navigating large loads.
- Unloaded packages with care and placed in proper staging area.
- Collaborated with team members to complete unloading tasks in a timely manner, ensuring deadlines were met consistently.
- Loaded packages onto pallets and into staging areas as directed.
- Used barcode scanners and other technology to track and document cargo information.
- Demonstrated flexibility and adaptability by adjusting seamlessly to sudden changes in shipment schedules or warehouse priorities.
- Enhanced workplace safety by adhering to company protocols and maintaining a clean, hazard-free work environment during the unloading process.
- Improved unloading efficiency by implementing a streamlined organizational system for incoming shipments.
Loader
UPS
09.2023 - 02.2024
- Loaded and unloaded pallets quickly and safely, managing work load priorities.
- Contributed to overall warehouse operations by assisting with various tasks as needed, fostering a collaborative work environment.
- Maintained a safe work environment with proper handling techniques and adherence to safety protocols.
- Lifted and slid packages weighing up to [Number] pounds on conveyor belts to transport items.
- Loaded and unloaded cargo efficiently, minimizing potential damage to goods during transit.
- Implemented time-saving tactics that enabled quicker processing of orders without compromising accuracy or quality.
- Checked accuracy of product packaging and labeling, rectifying any issues.
Host
Dave & Buster's
03.2023 - 11.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
Sales Associate
Champs Sporting Goods
11.2022 - 01.2023
- Engaged with customers to build rapport and loyalty.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Sales Associate
Polo Ralph Lauren
09.2022 - 01.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Greeted customers with exceptional customer service.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
High School Diploma -
Alta Loma High School
Rancho Cucamonga, CA05-2022
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Exceptional customer service
- Flexible schedule
Timeline
Tugger Driver
FedEx
10.2024 - Current
Unloader
OnTrac
11.2023 - 07.2024
Loader
UPS
09.2023 - 02.2024
Host
Dave & Buster's
03.2023 - 11.2023
Sales Associate
Champs Sporting Goods
11.2022 - 01.2023
Sales Associate
Polo Ralph Lauren
09.2022 - 01.2023
High School Diploma -
Alta Loma High School
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