Ayden Gossal
7997 108 St Delta
Summary
- Reliable and responsible hard-worker with an esteemed work ethic.
- Strong leadership skills with a necessary aptitude for decision making and problem solving ability.
- Solid customer service skills focusing on delivering an exceptional experience among stakeholders.
- Team-oriented mindset and ability to collaborate well with others.
- Progressive knowledge of mobile devices, computers, electronics and audio-visual systems.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Inside Sales Representative
Western Equipment Ltd
06.2023 - 01.2024
- Maintained an extensive knowledge of store promotions, which in turn helped with making customer sales
- Experience with cash/debit/credit transactions and handling customer complaints
- Registering new customers to loyalty programs in order to meet monthly sales targets
- Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches
- Assisted customers by answering questions and fulfilling requests, such as locating and choosing merchandise in all store departments
- Answered questions about store policies and concerns to support positive customer experiences.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
Warehouse Associate
London Drugs
08.2018 - 01.2022
- Prepared orders for shipment by systematically picking, packing and labeling merchandise
- Upheld accurate inventory records to provide data for use in audits and completion of order requests
- Labeled and accurately moved customer orders to meet shipment deadlines and minimize errors
- Maintained and repaired facilities, equipment and tools to achieve operational readiness, safety and cleanliness
- Updated daily logs with regular shift activities and incident details
- Completed over 1000+ customer orders each day while adhering to company policies and strict guidelines
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies
- Effectively operated pallet jacks and forklifts to receive and transport shipments and palats throughout the warehouse.
Education
High School Diploma -
Sands Secondary
Delta, BCWeb And Graphic Design
British Columbia Institute of Technology
Vancouver08.2024
Skills
- Creative Thinking
- Communication
- Collaboration
- Client Interaction
- Problem Solving
- Meeting Deadlines
- Adaptability
- Time Management
- Self Motivated
- Written and Verbal Communication
- Proficient with Computer Programs
- Microsoft Office Suite
- Leadership
- Active Listener
Languages
ENGLISH
Native or Bilingual
PUNJABI
Native or Bilingual
Certification
Serving It Right Certificate
volunteer experience
- Assistant Coach, Tong Louie Family YMCA, 09/2016 - 12/2017, Encouraged everyone to cultivate a strong work ethic by demonstrating diligence, patience and respect for others., Taught players how to run specific game plays in order to build a cohesive, structured teamwork oriented environment., Counseled athletes on conflict resolution techniques and anger management to improve on-court and off-court behaviors., Reminded athletes and coaching staff to display and promote good sportsmanship with competing teams on and off court., Evaluated individual knowledge, skills, and strengths in order to assign team positions and roles.
- Community Involvement, Satguru Ram Singh Satsang (Temple), 2015 - Present, Organizing donations to local food banks and charities, providing warm meals to the less fortunate., Team lead during annual summer camps organized by the temple, Helped organize activities for younger participants, with a focus on building a positive atmosphere and youth guidance, Organized workshops on meditation and mental health
hobbies and interests
- Learning
- Community Involvement
- Cooking
- Reading
- Basketball
- Travelling
references
REFERENCES AVAILABLE UPON REQUEST
Timeline
Inside Sales Representative
Western Equipment Ltd
06.2023 - 01.2024
Warehouse Associate
London Drugs
08.2018 - 01.2022
High School Diploma -
Sands Secondary
Web And Graphic Design
British Columbia Institute of Technology
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