Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Ayden DeGroot

Rockwood,ON

Summary

Developed key operational and managerial skills in fast-paced business environment, seeking to transition into new field. Strong problem-solving and decision-making abilities, with focus on optimizing processes and driving efficiency. Ready to bring fresh perspective and transferable skills to new career path. Personable and resourceful individual with strong organizational skills and positive, upbeat attitude. Familiar with essential business operations and financial management, possessing strong problem-solving and decision-making abilities. Capable of driving successful outcomes and fostering growth to enhance business performance.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Owner/Operator

Junk Monkeys Hauling Co.
05.2024 - Current
  • Founded a well known business all around Guelph
  • Managed daily operations to ensure smooth business functionality
  • Developed and implemented effective customer service protocols
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Managed any and all scheduling issues "on the fly"

Heavy Equipment Operator

Meadowville Garden Centre
04.2025 - 07.2025
  • Operated various heavy machinery including mini excavators, skidsteers and loaders to enhance operational efficiency.
  • Conducted routine safety checks on equipment to ensure compliance with industry regulations.
  • Adapted quickly to changing work conditions and equipment requirements during daily operations.
  • Followed instructions from supervisors to complete tasks according to project specifications and timelines.

Customer Service Representative

Kernels Popcorn
10.2024 - 04.2025
  • Assisted customers with product selection and inquiries to enhance overall satisfaction.
  • Maintained the best sales percentage amongst our location for 2 months.
  • Resolved customer complaints efficiently, ensuring positive experiences and retention.
  • Processed transactions accurately using point-of-sale systems, maintaining cash handling protocols.
  • Educated customers on product features, promoting upselling opportunities and brand loyalty.

Education

High School Diploma -

John F. Ross
Guelph, ON
06-2025

Skills

  • Operations management
  • Hiring
  • Sales negotiation
  • Business planning

Languages

English
Native or Bilingual

Certification

WHMIS Certified - 2025

Working at heights - 2025

Fire extinguisher certified - 2024

Ontario Smart Serve Certified - 2025

Timeline

Heavy Equipment Operator

Meadowville Garden Centre
04.2025 - 07.2025

Customer Service Representative

Kernels Popcorn
10.2024 - 04.2025

Owner/Operator

Junk Monkeys Hauling Co.
05.2024 - Current

High School Diploma -

John F. Ross

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Ayden DeGroot