Aydan Harknett
Minesing,Ontario
Summary
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Overview
5
5
years of professional experience
Work History
Sales Associate
PetSmart
11.2021 - 07.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Greeted customers and provided outstanding customer service.
Petcare Associate
PetSmart
11.2021 - 07.2024
- Maintained a clean and sanitary environment for pets by regularly cleaning enclosures, bedding, and play areas.
- Provided exceptional customer service through clear communication, timely responses to inquiries, and professional demeanor at all times.
- Monitored animal behavior closely to identify signs of distress or illness promptly and took appropriate action when needed.
- Enhanced customer satisfaction by providing personalized pet care services tailored to individual needs.
- Improved pet health and wellbeing by administering medication, conducting routine checkups, and addressing any special needs.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Kept animals clean and free of contaminants to promote optimal health.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
Line Cook
Snow Valley Ski Resort
11.2019 - 02.2020
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Increased kitchen productivity by keeping tools organized for easy access when needed.
- Boosted employee morale through positive attitude, willingness to assist others when needed.
- Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
Cashier
Snow Valley Ski Resort
11.2019 - 02.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
High School Diploma -
Saint Josephs Catholic High School
Barrie, ON09-2020
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Exceptional customer service
- Cash handling
- Flexible schedule
- Stocking and receiving
- Sales expertise
- Retail store operations
- Cleaning techniques
- Adapt to diverse groups
Timeline
Sales Associate
PetSmart
11.2021 - 07.2024
Petcare Associate
PetSmart
11.2021 - 07.2024
Line Cook
Snow Valley Ski Resort
11.2019 - 02.2020
Cashier
Snow Valley Ski Resort
11.2019 - 02.2020
High School Diploma -
Saint Josephs Catholic High School
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