AYBORA KECELIOGLU
Vancouver,BC
Summary
Dedicated and detail-oriented business student with customer service experience in the hospitality and banking sectors. Proficient in financial transactions, customer service, and team collaboration. Seeking a position in the banking industry to leverage skills and experience while contributing to organizational success.
Overview
2
2
years of professional experience
Work History
Server
Royal Seoul House
01.2024 - Current
- Greet and seat guests, ensuring a positive first impression
- Explained menu items and suggested appropriate options for food allergy concerns.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Supported the needs of a 5-person wait staff, attending to the unique needs of countless customers daily at a high-traffic, family-style restaurant, known for its strong sense of community and focus on meaningful connections
Banking Intern
Yapı Kredi Bank
05.2023 - 10.2023
- Processed financial transactions such as deposits, withdrawals, and bill payments with 100% accuracy
- Advised clients on banking services, addressing customer concerns and escalating issues when necessary
- Promoted banking products and services, contributing to a 15% increase in new account sign-ups.
- Monitored economic indicators to stay informed about market conditions affecting the bank's performance.
- Helped customers with service needs, product explanations and banking.
Civil Engineer
Gul Construction
08.2022 - 03.2023
- Assisted with construction site inspections to ensure Village projects were executed according to design specifications and applicable codes.
- Optimized construction schedules by utilizing advanced project management tools and techniques, ensuring timely completion.
- Reduced construction costs by conducting value engineering assessments and identifying cost-effective solutions.
- Supervised construction progress on-site, addressing any discrepancies or issues promptly while maintaining safety protocols.
Education
Diploma - Business Administration
Canadian College of Technology And Business
Vancouver, Canada03.2025
Bachelor of Science - Civil Engineering
Istanbul Kultur University
Istanbul,Turkey07.2022
Skills
- Microsoft Excel proficiency
- Equity research
- Client management
- Powerpoint Presentations
- Customer Service-Oriented
- Problem-solving skills
- Analytical Thinking
Timeline
Server
Royal Seoul House
01.2024 - Current
Banking Intern
Yapı Kredi Bank
05.2023 - 10.2023
Civil Engineer
Gul Construction
08.2022 - 03.2023
Diploma - Business Administration
Canadian College of Technology And Business
Bachelor of Science - Civil Engineering
Istanbul Kultur University
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