AYAZ MAZHAR
Calgary,AB
Summary
Customer-focused hospitality professional with extensive experience in high-volume restaurants, banquets, and hotels. Proven ability to deliver exceptional guest service, manage special requests, and thrive in fast-paced environments. Strong collaboration skills with kitchen and front-of-house teams to ensure seamless operations.
Overview
1
1
year of professional experience
Work History
Server
The Dorset Pub and Eatery
03.2025 - Current
- Delivered exceptional customer service, improving dining experiences for large groups.
- Processed customer orders efficiently and accurately to ensure timely service.
- Collaborated with kitchen staff to ensure timely food delivery, enhancing overall meal satisfaction.
- Resolved customer complaints promptly, maintaining high satisfaction levels throughout service.
- Maintained cleanliness and organization of dining area throughout shifts.
- Assisted in setup and clearing of tables before and after service, maintaining workflow efficiency.
- Operated POS terminals to input orders, split bills, and calculate totals correctly.
- Followed health and safety guidelines to promote a safe dining environment.
Education
Some College (No Degree) - Business Administration in Supply Chain Management
Southern Alberta Institute of Technology
Calgary, ABSkills
- POS operation
- Customer support
- Menu upselling
- Food safety
- Time management
- Inventory control
- Team collaboration
- Effective communication
- Conflict resolution
- Attention to detail
- Adaptability to change
Timeline
Server
The Dorset Pub and Eatery
03.2025 - Current
Some College (No Degree) - Business Administration in Supply Chain Management
Southern Alberta Institute of Technology