Ayantu Ligaba

Functions & Responsibilities:

● Participate in the development, implementation and evaluation of all corporate strategic goals and objectives as a member of the leadership team

● Learn and understand Community Builders’ values and philosophy of support, empowerment, inclusion and openness for staff and residents

● Understand and enforce Community Builders’ policies through the building coordinators and staff ● Understand low barrier housing, how it affects compliance with city standards etc. and the balance between

● Help Building support staff and site coordinator as needed to assist with any resident conflict or concerns

● Read all shift reports from staff and provide feedback when needed

● Attend Community Advisory Committee (CAC) meetings and stakeholders and partners as required. Building Management

● Oversee operations and management of several Community Builders Housing Sites ● Tour sites multiple times a week with regular communications and updates on conditions to Executive Director (ED) and Operations Manager (OM)

● Be on call for urgent items and emergencies and forward after-hour needs to Community Builders’ on-call emergency contact. Keep ED and OM in loop of all urgent items or assistance needed

● Understand all roles and positions and supervise staff to deliver job performance at required levels. ● Work with building coordinators to ensure buildings are in compliance with COV, VFD and Community Builders standards at all times, and provide relevant feedback to staff Communicate with 311 (COV), maintenance team and Property Manager for an emergency or any outstanding issues. Scheduling & Staff Management

● Be aware of staff shift changes, holiday approval and other staff leave of absence or sick calls. Assist HR in filling shifts as needed

● Notify HR dept when any 90-day and annual staff reviews are due and include feedback, let HR dept know of any significant employment issue

● Review and finalize payroll submissions from building coordinators before processing by Payroll dept

● Work with Building Coordinators to ensure staff are up to date on all required training

● Participate in the development and implementation of essential service plans,

● Perform bargaining unit staff duties during a strike or lockout and represents Community Builders in labour/management meetings as required.

● In conjunction with HR, ensures the workplace meets all health and safety guidelines and regulations

● Encourage Coordinators to give direction and feedback to other cleaning and support staff

● Give feedback on Coordinators staff delegation ability and assist as needed

● Assist Coordinators to run regular staff meetings ● Assist HR with staff information and feedback for reviews

● Participate in discipline, management, and termination process as required

• Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
• Developed strong relationships with vendors, resulting in better pricing and improved service quality.
• Implemented new inventory management system to optimize stock levels and reduce waste.
• Collaborated with cross-functional teams to develop innovative solutions for complex business challenges.
• Managed budgets effectively, consistently delivering projects on-time and within financial constraints.

• Monitors residents by methods such as observing resident's health condition and environment including functional ability, living arrangement, and family supports
• Documenting behavioural, physical, and cognitive changes in accordance with standard procedures or specific directions, reporting significant and unsafe observations, and recommending adjustments to treatment plans to enable independence
• Implements personalized mental health care plan, with an emphasis on encouraging healthy living habits, strong interpersonal connections, and emotional well-being
• Provides input and feedback in the care planning process by participating in team reports and care conferences, discussing/recommending changes to mental health treatment plans and collaborating with multidisciplinary teams
• Encourages clients to attend appointments and medical follow up in coordination with the care team
• Maintains an awareness of community resources and makes this information available to clients, while respecting their individual goals
• Assists clients in obtaining housing, economic assistance, health services, and employment opportunities through advocacy and facilitating resource connection
• Collaborating with medical services, familial connections, and personal networks to provide individualized mental health support and crisis intervention
• Advocates for clients and connects them to appropriate services while encouraging independent living though the successful development of physical, social, emotional, and life skills
• Supports client with daily living and hygiene needs and maintaining a safe and clean environment
• Provides medication support and ensures adherence to medical plans
• Attends and participates in staff development programs, team meetings, and other meetings as required
• Assists with orientation of new staff, and intakes, and provides mentorship to support workers
• Performs other related duties as assigned.

• Complete and submit shift reports, noting any significant guest interactions while working
• Shift reports are written as per guidelines and submitted to the database
• Monitor and check off guests seen in budling
• Enforce resident guidelines as set out by the company
• Respond to crises in a timely manner, including overdose and medical emergencies
• Utilizing the emergency services where appropriate
• Be familiar with non-violent crisis intervention procedures to de-escalate conflict and aggressive behaviours of guests
• Maintain professionalism with interaction with residents' guests
• Perform regular rounds inside and outside the residence.

• Administer medication on time
• Paid close attention to details and documented changes in a patient’s health
• Aid with lifting and/or transferring of residents by following established lifting/safety techniques
• Worked collaboratively with all partners involved in supporting our residents’ needs and wishes
• Ensure that resident care is delivered in a way that acknowledges resident choice, dignity, privacy, independence, and individuality in a home-like environment
• Maintain personal competence to carry out the functions expected in the role by the organization with a commitment to continuous education
• Be involved in ongoing organizational and professional quality improvement activities.