Ayantu Ibrahim
Edmonton,AB
Summary
Dedicated and reliable worker with experience in health care volunteering, Food service and retail customer service. Currently works as a crew member at five guys, Performing food preparation, opining and closing duties, and customer service in a fast paced encore.
Overview
6
6
years of professional experience
Work History
Customer Service Cashier
Five Guys Restaurant
Edmonton, AB
04.2023 - Current
- Process customer transactions efficiently using point-of-sale systems.
- Assist customers with inquiries and resolve issues promptly.
- Maintain cleanliness and organization of checkout area to enhance customer experience.
- Learn product knowledge to provide accurate information to customers.
- Support team members during peak hours to ensure smooth operations.
- Handle cash and credit transactions with attention to detail.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Answered product questions using knowledge of sales and store promotions.
- Offered additional services such as loyalty programs or special promotions to enhance customer engagement.
Caregiver
Capitl Care Dickinsfield
Edmonton, AB
11.2021 - Current
- Provided compassionate care and support for daily living activities, enhancing client well-being.
- Assisted clients with personal hygiene, mobility, and medication management to ensure safety and comfort.
- Developed and maintained strong relationships with clients to encourage emotional stability and trust.
- Monitored client health status and reported changes to healthcare professionals promptly for timely intervention.
- Streamlined communication protocols between clients, families, and healthcare teams to enhance service delivery efficiency.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Retail Sales Associate
Walmart
Edmonton, AB
02.2020 - 05.2022
- Assisted customers with product selections and inquiries to enhance shopping experience.
- Processed transactions efficiently using point-of-sale systems to ensure accuracy.
- Maintained organized merchandise displays to attract customer attention and drive sales.
- Collaborated with team members to meet daily sales goals and improve store performance.
- Trained new associates on customer service protocols and operational procedures for consistency.
- Greeted customers and helped with product questions, selections, and purchases.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Supported store leadership in implementing new merchandising strategies to improve product positioning.
- Greeted customers and provided outstanding customer service.
- Coordinated with stock team to expedite restocking of high-demand items.
Education
High School Diploma -
Norquest College
EdmontonSkills
- Customer service
- Customer satisfaction
- Patience and composure
- Cash handling
- Customer complaint resolution
- Merchandise restocking
- Up-selling techniques
- Retail merchandising
- Attention to detail
- Telephone management
- Honest and dependable
- Cleaning and sanitizing
- Team collaboration
- Creative thinking
- Order taking
- Team leadership
Languages
English
Timeline
Customer Service Cashier
Five Guys Restaurant
04.2023 - Current
Caregiver
Capitl Care Dickinsfield
11.2021 - Current
Retail Sales Associate
Walmart
02.2020 - 05.2022
High School Diploma -
Norquest College