
I am a people-oriented hard worker who cares about the service and experience that a person may be receiving. I am committed to creating a friendly and fun yet focused and efficient workplace where I am involved in. Also help understand and uphold the organization's values and standards. Very resourceful and always able to adapt and problem-solve in a timely manner.
- Maintained cleanliness and organization on the sales floor to offer a better environment
- Collaborated with other team members to restock, manage inventory, and backstock products
- Supported guests with products to help their shopping experience
- Allowed a safe and friendly environment for guests and coworkers
- Able to push and pull properties on the sales floor at 100%
- Delegated tasks that are assigned between crew members on shift
- Supervised operations during shifts to have an easy workflow
- Upheld a standard of guest service and company policy
- Managed over 10 people a day to keep sales labor at a steady 20% or lower
- Constantly training and coaching, but also following California Wage and Hour Laws when giving employee breaks
- Follows proper cash handling procedures
- Resolves guest complaints in a professional manner
- NRO Lead
- Managed to lead and train large groups to the exact standard
- I managed over 100 people a day when traveling for NRO
- Allowed friendly guest service and all-around energetic energy to the shift and guests
- Led/delegated coworkers on main tasks that needed to be completed, but also provided the best customer service
- Maintained a clean and organized work environment
- Counted money at an accurate and efficient pace when acting as a cashier
- Able to follow the standards of the correct portion to help food waste reduce by 5%
- Team leader
- Task delegation
- Guest service
- Cash handling
- Adaptive
- Flexible
- Reliable
- Effective communication